Principal York Station Road, York YO24 1AA

"Booked for 2 nights which included parking, at £30 for 24 hrs I'm glad it was. Great room. The only issue was that the room was warm even though the window was open and left open all weekend. Would stay again in a great location. I had a drink in the lounge. The lovely room felt luxurious."

"The Principal was a fantastic hotel to stay in at York and such a great location for exploring the city. The decor inside the hotel was beautiful. Unfortunately the rooms don't have air conditioning but we were provided with a Dyson fan, still the room was very warm in the current heatwave blasting the England! Nevertheless, the downstairs area remained cool and was a lovely vibe for cocktails"

"I stayed at this hotel for a conference but I’d be happy to stay there for any reason. The room was perfect, the communal areas were even better. The food was sublime and the catering for the conference was as good as restaurant food. The best thing about this hotel was the staff, they were friendly and attentive. 100% recommend. The car park is a little expensive so plan in advance and don’t get caught out."

"Overall quite a good hotel for its price. Great location just next to the train station which is very convenient. House keeping can be improved and rooms are bit dated. Beautiful decorations during the Christmas period. 4 star and not a 5 due to the constant noise in the room and very poor soundproofing."

"Well we checked out of this hotel a day early after the first night which I think says it all. Our room was in the basement next to the staff area/quarters. Our view was of a brick wall and the room itself was very average, definitely not like the images on their website. But the worst thing was the noise from the staff going in and out of the area next door. This finished after midnight and started again well before 6am. And each time they went through the door we had a lovely bang which told us about it. We asked for our room to be changed and were told this wasn't possible. In fact the woman on reception was very disinterested and we felt like we were being a hassle for her. We were supposed to be at the races the next day but after very little sleep we were in no mood or state to get dressed up and have our day out, so we left and came home. Amazingly when we checked out and told the young man at reception about the issues, he could then get us a new room but it was too little, too late and we just wanted to get home. Be very careful if you book at this hotel and expect to get some sleep, you may be very disappointed. It looks very nice from the outside but doesn't live up to that in the rooms or with the service."