Safestay York Micklegate 88-90 Micklegate, York YO1 6JX

"I stayed for a night with a friend. At first sigut, it's a beautiful old house. After the check-in hour (15), we had to wait for almost an hour in the reception because our room or beds weren't ready. The staff is really nice. The rooms are not clean at all, and the bathroom and showers are really dirty. We didn't have hot water to shower. The beds don't have plugs, so we charged our phones in the kitchen."

"Fantastic stay with helpful staff!!! I stayed here last month for 2 nights, it was good I booked the womens only dorm with en-suite. The only issue was the en-suite did smell from the sink and toilet was blocked. But it was ok for the time I stayed, I would definitely come again if I’m in York and highly recommend to anyone visiting York for the first time."

"Stayed last night in a ten bed room on a night where the place was fully booked; a hosteller arrived at midnight to check in and found the bed they were randomly assigned was taken and only the bed by the door was left. They complained to the night receptionist and the receptionist thought it would be a good idea to come to the room, turn all the lights on, wake everyone up, and hold a discussion with the person who had moved bunks and ask them to shift in the middle of the night instead of telling the guy who arrived late to sod off and take what he got rather than disturb nine other people. Turns out the guy who moved had already spoken with the day receptionist and the night guy hadn't seen the note. To be completely honest they need to train their staff with risk management, waking up someone who'd been out on the town in the middle of the night to move beds unnecessarily could have ended much differently."

"Overall, I would stay again if I was in a pinch, but would not recommend to a friend and would avoid if at all possible. Good: Lovely staff Spacious common areas Bad: Lack of pantry space General lack of storage in room Beds were not bolted to the wall, rather rickety Curtains did not fully cover and left one side exposed Ugly: No plugs or shelf for upper bunk (which can put you in a pretty rough situation for traveling and getting lost) Wifi did not work in room (spoke with friend who stayed months prior and this was an issue then) Bathrooms reeked of urine Overall, this hostel seemed to scrimp on money and take the short way wherever possible."