The g Hotel & Spa Old Dublin Road, Galway, County Galway H91 V0HR

"We enjoyed a fabulous stay at the G Hotel. The staff were all so kind. They made my birthday celebrations extra special. Afternoon tea was a delight. The included daily breakfast was delicious. Only a short taxi ride to downtown Galway. Would absolutely stay here again!"

"Stayed here for New Years, disaster from the moment we arrived. Wasn’t able to check in until 5pm. There was 2 wedding groups who were messy, took over the bar and meant you had to wait 1 hour to get a drink from the bar. Decided to order from the table but again after 45 minutes we went to the bar as there was no sign of the drinks. This is definitely not a 5 star hotel and for the prices I would avoid at all costs. No one can be contacted from the room phone as no answers, however when we called the landline number from a mobile it was answered swiftly. Room service, don’t even go there. It doesn’t exist! We ended up leaving the bar at 11 on New Year’s Eve as with the wedding party it was starting to get a bit rough, said we would get room service instead . Waited 70 minutes and eventually got through to reception to be informed our order had been cancelled and we should have received a call informing us of this but of course we didn’t. Receptionist was apologetic about poor service citing the fact that they had two wedding parties as the reason why. This may well have been the case but is not an excuse for the abysmal service which the “regular” guests received despite paying premium prices to stay in the hotel over the new year. The receptionist’s solution was a drink on the house which again was almost laughable given the fact that the night ended up being a disaster. This is not a five star hotel and the service was extremely disappointing and left a lot to be desired."

"Stayed here recently with wife and two kids. Travelled up from Kerry, was well worth the journey. Room was very comfortable, the food in the restaurant was excellent, staff were very nice to deal with and great with the kids. Duty manager by the name of Claudia, if i can recall her name correctly deserves special mention. General Manager Pat a nice guy to deal with, and very down to earth. Would recommend highly."

"Wonderful hotel! Amy at the front desk made us feel welcome immediately. The courtesy car drove us into town and it seemed like the concierge were excited to drive it. A MUST STAY. Such a great price, very central, beautiful views, rooms are clean. I burnt my hand and asked for burn cream. They had it within 10 minutes. Throughout the day they called just to make sure I was okay. Great attention to detail. I would fly the 10 hours to Galway to stay here again."