Prairie House - Boutique Hotel

"Staff was not very helpful, false advertising for the size of rooms. Very small bed room if someone was standing the other had to sit in the bed. Very costly, and nothing added to the rooms. No kettle, or water. Had to ask for a hair dryer which shot sparks. When I said to the owner I wasn't very happy with the room I was told to take or leave it."

"Stayed here last night with my girlfriend Room was way over priced. They changed us to a different room then which had no towels, remote didn't work the tv, Wi-Fi didn't work ,broken tiles with sharp edges outside the bath on the floor and I also cut my arm on a piece of a broken pipe while having a shower.. asked to speak to the manager last night and was informed they weren't there.. went to Speak to someone this morning at check out and there was no staff to be found. Would personally never dream of staying here again."

"Absolutely don't stay here. The room is so small with a tiny bathroom. Poorly decorated with a lot of wear and tear. The double bed was very small but comfy to be fair. Check in isn't till 4 o'clock but yet check out is at 11. I don't know what takes them 5 hours to turn around a room the size of a child's bedroom. There is no reception at the hotel so there wasn't even an option to voice complaints with the hotel. The fire alarm also went off at 3am on the first night and we were not even given an apology. The hotel was seriously over priced and I would recommend everyone to avoid it."

"We decided that we would not stay longer than one night at this 'Boutique' hotel....i would rather have not stay that one night given the choice but unfortunately, it was too late to find somewhere else for this evening at such short notice. I have NEVER had the misfortune to stay at such a filthy cramped room The photos on your website bear absolutely no resemblance to what we arrived to find. The room is cramped and dirty. There is black mould around the bath, taps and tiles of the 'bathroom ' which is actually at the foot of our bed in the same room. The 'wardrobe space' is a coat stand with TWO hangers . The single glazed window opens to brick wall with dustbin bellow and a noisy kitchen at work. Which is not mentioned on the website. When we pulled the sheets back to go to bed, it was covered In dark black curly hairs and under the top pillow on top of the bottom pillow was one long dark hair ....(I have blonde hair) There was a cushion on the bed which was also filthy dirty and stained. I called the receptionist who brought freah sheets and pillows . We then changed the bedding ourselves. Both the receptionist and I took photos of the various hairs on the bed. This booking was not cheap for a room which does not provide breakfast, but going by the photos on your website, we thought it would be worth paying the price for something special which this clearly is not. Also on a serious safety issue, at the foot of the stairs leading to our room there is an emergency exit fire door which is totally blocked with laundry bags and towels."