Grampian Accommodation Agency est. 1986 24-26 Marischal Street, Aberdeen AB11 5AJ

"An onverall one star rating would resonate more with this company’s level of professionalism. People like me value time and get very agitated when it is wasted. Please operate better in the future."

"Awful place! Used for two years for a flat, continuous inspections and maintenance appointments so no privacy. Left flat in a good state with a new carpet compared to how they leased it to us and deducted money from our deposit! They expect the property to be a show home after two years of living there. There was a leak in the bedroom with previous staining, yet this isn’t a problem!? Would not lease from them again!"

"I am a landlord and have been using GAA since 2007. I have nothing but positive comments about them. The team are friendly and always utterly professional. The claims that they take tenants deposits are purely malicious and it is clear to see that they have been posted by the same tenant under different names. My tenants, of which I have had around 8 under GAA have always received most, if not all of their deposits. GAA always abide by the rules set out to protect tenants. The suggestion that GAA are in cahoots with the letting protection scheme to rip off tenants is utterly ridiculous, considering the letting protection scheme was set up to protect tenants. If you don’t look after and respect a property, as per your terms and conditions set out in your lease then you should expect to have some of your deposit deducted. If you reject these claims with the letting protection scheme and then idiotically take too long to respond to emails sent my LPS then you will lose your deposit. Having had experience, as a tenant, with lots of letting agencies around Aberdeen and Edinburgh, you could do far worse than become a tenant under GAA. Take some of these malicious reviews with a pinch of salt. Keyboard warriors."

"My name is Mark and I'm a landlord. I've trusted Caren and the staff at Grampian Accommodation Agency with finding and vetting my last three tenants, and I've been delighted with the standard of tenant and the professionalism of the GAA service. I've trusted them completely with new tenant intro, to end of tenancy when I've been out of town, and the upkeep of the property from the fixing of plumbing and electrical issues to general hygiene and cleaning tasks. Happy to have established this good working relationship and level of trust."

"When I arrived in Aberdeen I was a bit in a hurry, needed to find a place to stay in for the next 10 months quite quickly. Found out about this agency somehow randomly, I think Google actually made the suggestion, and usually, I trust Google. So I just went to the agency, came in, and found extremely nice people to help me with my research. I needed a flat that was quite central, they immediately offered me to visit one property that fitted my research. Two days later I moved in. Now, the flat had some issues, HOWEVER, they were all quickly and professionally resolved. Came the time to leave Aberdeen and once again, there was no issue, everything went according to what we had agreed upon when I signed the lease. I was granted the entirety of my deposit back as I had done what was expected of me before leaving the property (meaning proper cleaning, making sure nothing was missing and leaving everything in a state that was identical to what it was when I moved in). No surprises, everything's written in your contract. If you know how to read you won't get into any trouble with this agency, there clearly is no scam here. I would highly recommend this agency to people in need of a nice property, at a fair price, with no hidden fees and professional people taking care of everything for you. As a tenant, it was a dream and I can only hope to find such a nice company once I'm back in my home country."