Little Paws Pet Services 100 Tower Road, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B75 5EQ

"Picked up my 11year old daughters rabbit which is her baby it’s her best friend. Firstly the lady we left him with was in bed but surely she should of been there to greet us to tell us how he had been?! So we walk in he was falling off his back legs and wobbling,there was nothing in his pen apart from hay and a water bottle which when dropping him off I said he only drinks from a bowl and is fully litter trained then we noticed a mirror in the pen, and again on arrival I said he doesn’t like other rabbits so the poor rabbit had thought there was another rabbit in with him the whole time we were away so had probably be frightened half to death!! So when getting there and saying to the girl what’s wrong with him her response I just thought he was old baring in mind he is 2 my daughter started panicking and crying as her little fur baby was throwing himself on his back almost like he was fitting so in the end she couldn’t even get him in the carrier as Benjamin was frantic ,she scooped him up had held him he did calm down abit and the girl was like isn’t he good for you!! I don’t know any think about animals but even I could see he was wasn’t right as soon as we walked in. The girl just kept saying he will be fine probably just missed you etc I will get the lady who took care of him to message you!!! So we went straight to the vet who kept him all day and said he was extremely frightened and seemed dehydrated I explained about the mirror and she said rabbits don’t recognise there self in the mirror so he would of thought there was another rabbit!! Surely looking after another peoples pets claiming you know about small animals would of know this!! The girl who owns the business seems lovely and I think she used to do the small animals but now does the dogs and cats and her mom is left with small animals, we asked for a outside house with a run as he likes to go out but she said there wasn’t any ready!! But would move him did she NO!! So to cut a long story short basically a lovely relaxing holiday was ruined as I felt stressed the minute we got back! I asked for my money back to which there response they don’t feel it’s there fault.. and they didn’t neglect him. So would never trust anyone again!!"

"Very happy with the home visit service. Two very content dogs upon my return home. Instructions followed. Absolutely no issues. Would recommend. Thankyou little paws."

"Amazing service, lovely people too. So diligent and great with our big Ridgeback dogs. Highly recommended"

"What can I say, a fantastic family run pet service. Iv used them the last two years for my cat Misty and she has been well looked after everytime, Misty is a very timid cat and they always go the extra mile to make sure she is settled."

"We used little paws when we first moved to the Sutton Coldfild area. It appeared they offered a professional dog walking service and we therefore didn’t mind paying a bit more than other dog walkers in the area. I no longer use their services. We noticed that on a several occasions our dog was out of the house for less than an hour (we could see the times in an out of the house from our burglar alarm). This despite us paying for an hour long walk. Given the time it takes to load and unload dogs into a van and drive to the park I can only imagine our dog was receiving a walk that was much less than an hour. Furthermore on one occasion our dog was not walked despite being booked for a walk. Littlepaws also failed to follow our request that the dog is on a harness when on the lead as he pulls which chokes him. Based on these issues- which ultimately results in a break down in trust, we decided to find another dog walker. We have an are very happy with their service. I would have left things there but when we asked for our house key back we then received an invoice for £4 for returning the key. This seemed a real insult and summarised the priority that appears to be on money making over customer/per service. If your looking for a dog walker I’d advise you keep looking there are others in the area that offer a better service."