Travelodge Birmingham Central Broadway Plaza 220 Ladywood Middleway, Birmingham B16 8LP

"The location is absolutely great. Right at the heart of Birmingham City Centre, with a cinema, pub, a casino and other sites of attraction around. However, my first night in Travelodge was terrible as I couldn't sleep throughout the night. There was this group of extremely noisy and loud group that kept banging doors, singing and running down the hallway. Unfortunately, the walls aren't sound proof and we could hear everything they did. I did report to the reception and they apologised and gave us free breakfast. The staff were really so lovely and so nice, however I feel they should be particular about ensuring that everyone sticks to the rule of a noiseless zone, especially once it's bedtime, and enforce this for the sake of others."

"Our stay was not great; the food was poor, the hotel requires general upgrading and there was no running water after the Fire Alarm was triggered. However, the staff were truly amazing, in particular Fahmeeda who dealt with the issues exceptionally well and with a smile; outstanding."

"You get what you pay for, rooms were fairly clean and stayed for a night on two separate occasions. On one side of the hotel it was fairly noisy and my bed was very hard and didn't get much sleep because there is a bar below. The second time I stayed it was much better. Breakfast was good with the usual, I also had dinner which was a bit of a hit or miss it seemed that there was not much available and chef didn't have what he needed Desert was really good The staff were really nice and making the most of the limitations of the hotel."

"Had a great stay at this Travelodge! I was in Birmingham for the Commonwealth Games, and the staff went above and beyond to make my stay as enjoyable as possible. They upgraded my room as I was staying the full week, and gave lots of great recommendations. They went out of their way to chat and make me feel at home - especially being 8 months pregnant! Definitely recommend."

"If I could give this place 0 stars I would. The only positive thing about this place is the fact that it’s near to the city center. Being charged £100 a night, you would expect something decent, however you would be shocked. Firstly, we are barely supplied with the basics. There is no consistent, available room service (cleaning, sheet changing, replenishment of toilet paper). In order to receive it you must manually ask the reception a day prior, because the signs placed on the front of the door are ignored - even then, you would be lucky if you actually receive it in the end. There is no TV (just a small monitor situated on the other side of the room to the beds), no AC, and if you don’t have unlimited call minutes, good luck, because in order to reach the reception there is a number given to you that you must contact on your own mobile, because they don’t supply you with a room phone. Furthermore, the state of the room itself is horrid: the carpets are stained, bathroom walls are disgusting, stains on the ceiling, the room is tiny, and the room somehow always reeks (even with the rare occasion of room service). The only redeeming quality besides the location is that the staff are rather friendly and are honestly trying their best considering the constraints of what’s available. Overall, I’m ecstatic to not be returning here again."