Travelodge Birmingham Central Moor Street Carrs Lane, Birmingham B4 7SS

"Stayed a couple of nights to spend a day in the city with family that we met off the train. Exceptionally efficient and welcoming staff on arrival and booked in very quickly. We love the cityscape views from the windows on the higher floor, so the young man on reception/check in called Christopher put us on the 6th floor and we loved it. Christopher needs special mention and deserves recognition from travelodge for his good work."

"Disgraceful Hotel unfortunately. Booked a room for 2 adults (a couple), they checked us in a twin room with separate beds. Went to reception and they initially helpfully checked us in a different room, I explained we needed 1 double bed. To my surprise the new room was still a twin room with separate beds. I went to reception again abd they said there was nothing they could do. WHAT?? There were no double bed rooms available and they apparently were overbooked by 1 in their system. I was told we had to stick with the 2 beds. I said we might as well get back the key to our previous room as we hadn't moved our stuff to the new room yet, they said no, that it was hard to check us back into that other room once we checked into a new one. (That's odd because it's exectly what they did previously.) This is supposed to be a budget hotel but the price wasn't budget at all. Shocking service and rooms. The twin room is supposed to accommodate 2 but only had 1 big towel. It had 2 mugs but only 1 spoon and the toilet door doest close. There isn't even a soap bar or ANY toiletries. I asked for a toothbrush/bathroom kit at reception and they didn't have anything. Will never return unless desperate."

"Staff friendly,located near to all attractions ,unfortunately we paid for a super room which had a leaky toilet every time it was flushed,so we got moved to a smaller room. I left my pj's behind under the quilt,when I realised later in the day our old room had already been re rented & my pj's had been thrown away ,not impressed!"

"Noisy. Building works start EARLY outside hotel (5:30am today!) and windows not very sound proof. Rooms ok but not cleaned during your stay. Was told that it would cleaned if I stayed longer than TWO weeks!!! Never had a decent night’s sleep and would never return. Much better options for similar or better price available. Front door of hotel usually surrounded by local drunks and druggies, so not the most comfortable of experiences returning to hotel after dark."

"I had a wonderful experience at Travelodge! The hotel rooms and facilities were clean and perfect. Usman Ali was great at accommodating, professional and very respectful. He made us feel comfortable and due to his great hospitality, the stay at Travelodge was excellent."