Crowne Plaza Birmingham City Centre, an IHG Hotel Holliday Street, Birmingham B1 1HH

"A good hotel in most respects. The staff were personable, the room was clean, quiet and the shower was good. Breakfast wasn't great, even for a typical fried buffet, but acceptable if you forget how much you're being charged for it. The reason I won't be back though is the parking. It's a £21 charge per 24 hours, which depending on your room, is a significant % increase in the overall cost of the stay. There are plenty of alternatives to the Crowne Plaza in and around the city so I recommend trying one of them instead."

"Family rooms are spacious and clean, but furniture is older version, it needs an update with all the modern hotels around the country. Breakfast is full English breakfast buffet and other options, a great start for the day. No room slippers, and we tried calling housekeeping and the reception the first night we checked in but no one answered. I left a voice message for the housekeeping but no one bothered to call back too. Location is central but you need to walk to get to the other side of the road. The hotel is located on an up hill on a higher position the the main road. A short walk to the water canal."

"I go here for a course every month and the staff are always really helpful and friendly. The rooms are really great, the showers are great and the beds are super comfy. Food around lunchtime for my course is amazing as are any food supplies they bring us throughout the day. Parking as a bit of a pain and I get lost around Birmingham a lot but the hotel itself is lovely."

"The Crowne Plaza Birmingham provided me with an enjoyable overnight stay. It was simple to get there by public transportation. The staff were friendly, kind, and courteous from the outset. The club floor room was spacious and well-equipped for charging multiple devices; it also included a variety of amenities such as tea making facilities, bottled water, an iron, robes, and an in-room safe. The breakfast service was excellent; I was greeted in the dining room by a lady with a big smile, and the food was delicious too. I'm already making plans for 2023!"

"As soon as we walked in, the welcome was genuine and warm. We were a few hours early, reception called house keeping and checked if our room was ready and let us check in early. They gave the kids colouring packs, nice touch. The excellent service did not end there, the bar/restaurant team were equally as attentive and maintained a amazing service level. Back and forth with salt/pepper or drinks requests. Nothing was too much attitude. The rooms were clean, good condition and modern. This is excellent value for money and great location with parking too."