Conference Aston Aston Street, Birmingham B4 7ET

"I was here for a conference and the conference facilities were pretty good. The hotel is very well located for Central Birmingham and easy to get to. The bedrooms are small but adequate, with a small desk large enough to work from. The food and bar facilities, however, are appalling! My first meal was lunch and there were three hot choices. All three of these choices were for special-needs eaters: there was no meat! The only meat available were cold accompaniments to the salads. The evening meal was significantly better, this time proper food rather than a political statement, although the portions were meagre. The bar facilities are a joke! Within around two hours of the bar opening, they ran out of beer... Overall, I would never come back here, but it may be suitable for vegetarian teetotallers with small appetites..."

"A fairly basic room. Good location and great staff. Excellent breakfast, perfect poached eggs... The pool is not in the hotel but instead is part of the university."

"Lovely campus and nice lunches offered as part of external conferences held in Conference, Aston. Attended a JCT course with some colleagues, enjoyed the campus vibe ! Nice after lunch sunny walks in mid Feb inside the campus. Car park available within campus as well."

"My booking was made through a third party however the hotel say they never received it which I find hard to believe. They had plenty of rooms available when I booked and the agent I use never sends me a confirmation (which I received) until the hotel has accepted the booking. I arrived only to be told that there was no booking made and that they couldn't accommodate me for my entire stay. One of the days had since had every room fully booked by one company, maybe it's just coincidence but it certainly felt like my booking had been conveniently 'lost' in order to accommodate this other firm. In the ensuing conversation the staff openly admitted (I'm guessing by accident) to regularly overbooking. I'll give full credit to the receptionist Stephanie for doing everything she could to accommodate me upon arrival, she even gave me a premium room, but when I tried to discuss the issue with the manager the next day all I got was a game of slopey shoulders; "Not our fault". I got the feeling he was just annoyed by my presence. There was another receptionist who I got really bad vibes from too, a proper 'computer says no' type. Essentially I got booted out half way through my stay. The rooms are extremely small and quality wise are no better than the average Travelodge or Premier Inn. The breakfast is great, truly great. Fantastic selection and lots of things made to order. On the flip side though the evening meals are poor and insanely expensive. Tiny portions combined with poorly cooked frozen ingredients in an effort to appear Michelin Star like but it's just bad. They wanted nearly £40 for a single frozen croquette, fish and chips and a slice of cake. For the price you pay, this hotel in my opinion is incredibly poor value for money. It's certainly not four star by any metric. Its only saving graces are Stephanie, Breakfast and Liam and his team at the bar who'll go well above and beyond to make you feel welcome. In all, I'd recommend avoiding."

"Unfortunately the hotel staff member was quite rude, the walls are paper thin and you can hear multiple rooms from yours, hence the two stars. If you need information about parking don't even bother calling, I imagine the reason for their curtness is that they have an agreement with the parking lot and get money for directing customers to only to the millenium parking lot. There is PLENTY of on the road parking which is a lot closer and cheaper, oh and also free from 7pm to 8 am. I had hoped the hotel would have been kind enough to mention that, but the staff member got mad at me for even suggesting that they should actually tell guests about it if they ask. Anyway, not worth what they charge in my opinion."