Coles Melton South (Station Square)

"Extremely disappointed with the Deli department! I’m a local & being shopping here for 5 years. Every time I buy salami’s, ham I always ask for thinner slices to be cut of my choice, as I find the pre-cut slicers too thick and have never had an issue until today. I asked for a ham to be cut thinner and the Deli assistant said she can’t do that, the pre-cut is all she has. I said no because it’s too thick and she couldn’t cut another choice of ham cause it’s all she’s got also! I left very disappointed that you can’t have your ham sliced thinner, with any choice! Why not then display your hams/salami’s in bulk (uncut) like other deli’s do?? If you’ve pre-cut a whole heap and it’s not to the customers liking, don’t expect the customer is going to buy it, because you have to now sell what you’ve pre-cut!! And then tell customers‘That’s all you have’. This is absolutely ridiculous! Lift up your game Deli Melton South. Very unhappy customer here and I won’t be buying from this Deli again"

"I always shop at coles , but lately few months notice we never got baked bread on the shelf’s so today I ask a worker on the bakery , why is 10:30 and is no bread, politely he said since we not back in the house the time bread gets here and we pack , is no bread on the shelf’s . After that I approach other coles worker and I ask to talk to the manager , he replay is me , and keep walking and waiving is hands for me to follow him , not a knowledge me just keep doing us job scanning cakes . I explain to him the story and ask is 10:30 and no bread , I always buy bread on the weekends and in never bread on the shelf’s, is answered was , well wen people stop calling sick you will have bread on the shelf’s. I said to him annoyed is not every Saturday and Sunday , few months back people call sick ,And walk away . Walking true the islands , there it is the manager Shannon talking to is mate about home issues filling deodorants and the shelf’s were pretty full . Then as a manager you should be helping, the bakers bagging bread because is 11:00 am and no bread on shelf s , not filling deodorants . @coles should send you manager Shannon to a course how to deal with customers , and from today I will every Saturday and Sunday , I will go to the store to buy bread and if is anything on the shelf s I will comment every day to prove my point , just because you don’t want to pay for the workers to bake on site , customers are suffering because at 11:00 am and no bread no the shelf’s."

"i am very disappointed with my experience at the Deli at this Coles. I was served by a clearly new employee, a tall man with brown hair and a beard (ps why does he not have any sort of net on his beard?) He was extremely slow at his job, and was easily confused by the simple questions i was asking. i was frustrated after usually being served at this deli flawlessly by the other employees, who clearly put more care and effort into their work than he does. I asked for thinly sliced ham, and he gave me VERY THICK chunks. I watched him struggle with this seemingly easy task that any deli worker should know how to do. he had to ask his coworkers for help multiple times which just made the process take even longer. i could not even eat what he had given me as it was so poorly handled. i would be greatly appreciative if the melton south deli team could address this issue, as i will not be returning if I see him working."

"This has always been my go to coles but in the last few months the lack of stock has really put me off. I have been many times lately and there ha s been no eggs hardly any meat no bread and today no flour! It's woolworths for me from now on."