Quality Estate Agents 66 James Street, Stoke-on-trent ST4 5HS

"Brilliant service, I handed over the keys to Liz and she did all the work. Kept me on the loop throughout and was even great when we were having troubles with solicitors. Highly recommended and will use again."

"A friendly and professional service delivered to the highest standards Quality Estate Agents have consistently delivered an excellent service from property sourcing to finding suitable tenants for our rental properties. Lizzie has supported us to make good investments, manage tenants, and develop a good understanding of the property rental market. Our business has exceeded all of its targets, which is largely credited to Lizzie for sharing with us her expert knowledge and delivering a professional high class service. Her endless patience and friendly manner has helped to forge the foundations of our lasting relationship with Quality Estate Agents. Our experience of working with Quality Estate Agents has proven them to be loyal, honest, and transparent as they display the highest standards of integrity, which is the reason we strongly recommended Quality Estate Agents to all landlords, property investors, and the general public."

"Sadly we lost our Dad at the end of 2021 and as he lived over 250 miles away from us, we enlisted Quality Estate Agents to deal with the sale of his property. Quality is most certainly the service we received. From the day we sent our original enquiry, not knowing where to start, right through to completion, Liz has been absolutely brilliant. Nothing was ever too much trouble for her and she was so reassuring throughout the sale process. She was extremely patient with us as we had to wait quite a while for Probate but she guided us as to the best way to deal with the Estate. She kept us up to date throughout and got us a great price for the house. We sold via Auction and it was plain sailing all the way; with Liz dealing with everything on our behalf. If ever we had a query or didn't understand anything, she was always ready with a helpful answer. We cannot express enough how fantastic the service we received from Quality Estate Agents was and that was all down to Liz. We would highly recommend this Company for buying/selling or renting a property. "Quality by name, Quality by nature". Thank you so so much - five stars does not seem enough :-)"

"Just brought a house through Quality Estate Agents. It was a complicated sale with lots of issues along the way but Liz was always available at the other end of the phone no matter what time of day. I don’t think the sale would of gone through without the help from Quality Estate Agents. Highly recommend to any seller / buyer, you definitely want these guys on your side!"

"As we all know moving house is one of the most stressful things we can do. A home is probably the most valuable asset most of us will ever have so selling it is a responsibility most would rather not face alone. Therefore, the first thing to do is find an estate agent with whom to share the burden. I have to admit I hadn't had the best experience with the first agent I chose. They were very well known and long established in my area and so I thought I would be in safe hands but, unfortunately, their input was lack-luster at best......and then I spoke with Liz at Quality Estate Agents. I have rarely come across such a knowledgeable and professional individual who truly cares about the client experience and not just the bottom line. I was unlucky that two sales fell through before finally finding my buyer. The sales failed for no other reason than that the buyers had a change of heart, Liz had done a thorough job of verifying offers before we agreed terms. It was during these disappointments that I really came to appreciate Liz. She never faltered, stayed upbeat, got to work and secured another buyer within days but, more importantly she made sure I did not lose hope and kept positive. She is tenacious, professional and personable , kept me informed and communicated regularly and went above and beyond what I had reasonably expected of my estate agent. I cannot rate her highly enough. If I could give more than 5 stars I would in a heartbeat."