DoubleTree by Hilton Stoke on Trent Stoke-on-trent ST1 5BQ

"We stayed as a family of four here and very much enjoyed our stay. The staff were friendly and welcoming and couldn’t do enough for you. The food was delicious both in the bar and the breakfast buffet. The breakfast buffet had everything you could want and then a member of staff came over and asked if she could make pancakes for our children. The pool was warm, the room was clean and felt Luxurious. We will definitely be staying again."

"Been to a conference. Food was extremely disappointing for the price paid (>£20 pp and drinks aside). Most food was not cooked properly, odd combination of foods and not the quality you expect for such nice hotel. Second time been there and felt the same. Service was acceptable. Good car park"

"Well what a pleasant surprise. Major refurbishment undertaken. The rooms are fresh, warm, exceptionally clean and comfy. New walk in shower, the old dated baths have been removed although you can probably get a room with a bath but this was not needed for us. Lovely breakfast, buffet style full English, cereals, toast, coffee, juice, Danish pastries, yoghurt. Cannot fault the service, staff are very helpful and friendly. Plenty of parking. Outside breakfast terrace. We had an evening meal which was really tasty and price was not too high. New bar area and seating with USB charging points. There's a spa , gym and pool but we did not use these on our visit. Lovely hotel. Would definitely recommend."

"Room was spotless. Check in was easy and the location of the hotel was perfect for my needs. Only gripe i had was the breakfast. It reminded me of a cheaper chain. The orange juice wasn't the best in my opinion and the scrambled eggs could have done with being replenished as they had seen better days. The staff were pleasant however and the bed was really comfy so I would use this hotel again as a whole it was a nice stay."

"We like this hotel. My family and I stay when we visit Alton Towers. My only complaint are the pillows being too soft but I won't mark them down for that. Room is always clean, love the reception and dining areas plus the facilities are very good. Breakfast is excellent, lots of options for the us and the kids - also very well cooked, always lovely to settle down to that in the morning. Look forward to coming back on our next trip to A.T. Keep up the great work and high standards!"