Tesco Pharmacy

"Walked 5 miles to get my tablets to find it wasn't open to 8 ,like it states on Web."

"Ordered My epilepsy tablets in the chemist and couple months back because I recive them every two months they are on repeat, Yesterday when i need more tablets and I am expecting my tablets to be ready head to the pharmacy to get them fully expecting them to be ordered and be ready for me to pick up. This is normally what happens when I get my tablets every two months. I am now this morning having to ring the doctors to try sort this problem that should not be happening because someone has not ordered them at the pharmcy which to me is totally discusting I have checked my NHS acount all of the details were correct for them to of meant to be ordered in."

"Email to tescos after my experience today Hello I like to make a formal complaint regarding one of your pharmacist please. The incident happened at Tescos 2 Woolwell Cres, Plymouth PL6 7RF I was waiting to be served for over 5 minutes with no body else in the que. The pharmacy had no other awaiting customers. After standing there for a significant time. I went to the other end of the counter so somebody could see me. Not on the opposite side just the other end of the counter. The pharmacist saw me but still carried on chatting and working. I waited a further 3 mins before she came over. I asked for an over the counter medication and she mutterd under her breath and walked away, I was left in limbo as what was happening. So I stood there for a further 3 minutes then she shouted at me at told me to go to the other end of the counter. I asked her not to speak to me like that. Then a colleague came out after a further 3 mins and finally served me. I said to her that I did not appreciate being spoken to in that manner. And the pharmacist has a bad attitude. But she said that the pharmacist didn't have an attitude problem, i said i was very unhappy and upset, she said standing at the other end of the counter may cause a que. But i was the only one here and only went to the other counter as i was being ignored and that nobody had noticed me. Not once did I raise my voice or asked for any assistance I just stood there patiently untill I was served. I just simply thanked her and walked away. It was a awefull experience. Truly awefull. I was upset and shocked by the manner I was spoken to and the flippant response to my complaint. I never complain but feel this needs to be addressed before she upsets someone else. I went in to do my weekly shop which normally equates to over £140 but i left and went to Morrisons i will never use this store again. I would like you to investigate this and seriously speak to your pharmacist about customer service. I can only imagine you would have had other complaints about this pharmacist If you check your CCTV this was around 1230pm Sunday the 16th 2022. Thankyou Tony McCarthy."

"Avoid coming here on weekends if possible. Preferably avoid altogether. You will likely be kept waiting for a long time and doesn't seem to matter how many staff they have at hand."

"Asked to return in 20-30 minutes to collect prescription despite text message saying it’s ready. Then told to join the end of a long queue for a second time. New large counter built, but usually still only one Staff serving at counter."