The Range, Plymouth - Derriford Unit 17 William Prance Road, Plymouth PL6 5ZD

"Went in to look for a piece of furniture that matched with our others and found it! Arrangements were made to collect the next day, went down stairs and paid for the item and found the item was already there... So took it there and then with the help of a nice lad think his name was Cameron Great price and great service They've got a good crew down there. Paul."

"The Range. I love the range. The staff were lovely and everything seemed perfect. Until i went for a cuppa in Dee Dees cafe. Oh dear. For a store in Plymouth, Devon, why oh why are you advertising cream tea the Cornish way? You'll cause a civil war! Lol"

"Went to check out this year’s Christmas decorations. Some nice new bits to complement some consistent themes over the year. Vs other shops I felt they had the full range out which was nice. Some interesting pieces too! Shop was heaving (don’t visit on a rainy day!) however they were processing customers very efficiently at the checkouts so the wait wasn’t too long. Staff at the checkouts were friendly and helpful"

"The store itself was extremely impressive. It has an underground car park for those busy bank holiday weekends when everyone suddenly decides they need a new garden dining set or bbq! The shelves were fully stocked and the "range" of items was very impressive. The diner was a little run down in places but this is obviously down to mass use so all can be forgiven (the material on our seats was all ripped up). The shop had a great selection of food and drink on offer. From pre pack sandwiches and pastries to light lunches. The staff seemed a bit fed up to be there? This could of just been an off day or my perception but it definitely didn't seem like they wanted to help or were happy about being approached (today at least!) I had a particularly rude interaction with the lady on customer service when she looked around me and beckoned the people behind to come forward. I had seen them but they were looking at things on the shelf and pottering in their trolley so i assumed they weren't in the line to be served. So when i apologised and explained to them my error the lady at the desk quite simply made it clear that i was in the wrong. Lord knows why she was in customer service!? There was a lady in store who had travelled in after being told an item was in stock over the phone and when she arrived the item was not or was unable to be located - again.. staff seemed to be annoyed at her for making them sort the issue out rather than actually being apologetic or helpful. Shame really. We walked all around the outside of the building trying to find the way in, but when we found it, it all became clear as to how easy it actually is to find on foot!! Directly situated opposite the hotel we are staying in which is a bonus! Very happy i found the store today!"

"Brilliant place for shopping, with a range of items from home decor, Iceland and coffee in store for a quick break. Also if you are looking for plants they have a perfect garden with beautiful plants and flowers"