Wey Farm Boarding Kennels & Cattery Guildford Road, Ottershaw, Chertsey KT16 0QW

"My dogs have been here several times. They come back dirty and sick every time. We won't be using them again. I would recommend you find a different option."

"As a kennels, one would assume that the welcoming is friendly and that you are able to check the condition of where the dogs will stay. Needless to say at Wey farm the welcoming is stone cold, bordering on rude and they do not allow you to look at the kennels themselves. Given other pictures and reviews I can understand why there has been issues. Stay clear."

"we left our dogs there for a few nights and upon picking them up, we were told they had a bath, which I thought was nice of them. later that evening we found out why, they were both absolutely covered in fleas. it was too late to buy a spray as the shops were already closed, so now the house is infested and it will take months to go away. our dogs had all vaccines and flea and worming tablets before going, so I can only imagine the place. they don't show the accommodation when you drop them, "too busy to show around"... never again."

"Wonderful place where to leave your pet! Lovely staff members! Our dog loves everyone there. She is excited to go there and get paired with other doggys! Lovely grounds, kennels look clean, staff members always seem running around and checking on pets. Lovely expirence, would recommend to everyone! Goood Price too!!! Remember that staff members always are on farm and don’t leave animals without supervision like other places! That’s like super bonuss for us, as our fur baby is most loved one in our family! Couldn’t be happier!"

"1.0 star rating Left our dog here for four nights and five days while we attended a wedding abroad. Picked him up, took him home and immediately noticed a big patch of dried blood on his chest and dried blood on his collar. He was acting very lethargic, was extremely thirsty and had very hot ears so we called the kennels straight away to ask what had happened. They said they hadn't noticed anything...maybe it was a "burst mole"...We called the vets and arranged arranged appointment for that evening. I then called the kennels back to ask more questions and was met with some very shady replies. What I gathered was he was left in the kennel with another dog he didn't know for the duration of his stay, night and day. Bear in mind the dogs are left unsupervised over night from 5pm till the morning time so God knows what could have happened in that time. We took him to the vets, they shaved the area and sure enough he had a wound that the vets determined was probably days old. He's now on a course of antibiotics and seems beside himself with relief to be home. I can't believe that neither the patch of blood nor the blood on his collar weren't noticed by anyone. We also did not give consent to him being in a kennel with another dog.. which honestly seems absolutely ridiculous and a recipe for disaster. It says in their conditions they will only put them in with consent and also that they are given the upmost care and attention. I can honestly say I'm appalled by their blatant lack of care and blasé approach when dealing with my call. I was told to "enjoy the rest of my evening" despite just telling him I'd be taking my very poorly dog to the vets from being injured in their care. Never again and I'll be keeping a VERY close eye on my dog over the next few days"