Spring Lodge Veterinary Group 295 Broomfield Road, Chelmsford CM1 4DU

"Fantastic service from when you walk into surgery, very caring and considerate, sorted my whippet out with the correct medication and explained to me what was wrong with him , putting my mind at rest . A big thanks to the lovely lady behind the desk in reception and to Manuel the vet , who was first class. Five Star service."

"Have been with Spring Lodge for over 10 years and always had the best care for all my animals. Had care way above and beyond any expectation with my black lab especially when he cut his leg open and another time when he had a fit. Wouldn't go anywhere else."

"If I could have put zero stars I This is now the 3rd time we have been misdiagnosed with our dogs. A couple years back - one of our dogs was poorly and long sorry short Spring Lodge prescribed our dog with steroid tablets which where a extremely high dosage , after we noticed a change in our dog’s behaviour - we seeked help from a specialist and they told us it was too late and due to the mid diagnostics , sadly our pup has to be put to sleep. Now on to the most latest misdiagnosis. my pup had a broken back just over a year ago due to IVD , he made a recovery and was back to his usual fun loving self. very recently my parents noticed a change in his behaviour and he became a lot less active . We had no choice but to have him checked over. Spring Lodge Veterinary Hospital gave our boy a very brief look over ( no X-ray or anything , just a Visual inspection) and diagnosed him with a broken back down by his tail. he was also prescribed medication - however they did not have time to put together his prescription and we had to wait an excess amount of time. After no improvement and begging for our pup to be revered to a specialist, he was seen by the Basildon specialist . They did a full body check and an x ray and it turned out that he has broken a disk in his neck. As this was not captured initially and @Spring Lodge Veterinary Hospital misdiagnosing him so badly - we have had no choice but to pay £10k for surgery. (Our dog was insured but due to his surgery a little over a year ago - the dogs become uninsured for 2 years after a claim) This could all of been avoided if Spring Lodge ‘Vets’ Had done more and had know what to do. Please - DO NOT - take your beloved pets to this shambles of a business . They are beyond in competent."

"They just are so easy to use, care so much and have been amazing with my cat who has now had cancer removed 3 times. I wholly trust them so know my car was in the best hands."

"The Vet practice is so welcoming and kindly towards me and my little dog. Very sensitive to how we feel about our animals Very knowledgeable nothing too much trouble never felt silly asking questions. I knew my little pup was in Very good hands."