Bark & Co

Welcome to Bark & Co, the premier dog grooming establishment located in the heart of Black Rock, Australia. With our commitment to providing top-quality grooming services, we have become a trusted point of interest for dog owners in the area.

Due to the overwhelming demand for our services, we regret to inform you that our books are currently full and we are unable to accommodate any more furry friends. We apologize for any inconvenience caused and kindly request that only existing clients with dogs we have previously groomed make appointments at this time.

In order to sustain our business and ensure the highest level of care, we have found it necessary to increase our grooming prices for large breed dogs this year. The time and resources required to groom these dogs are significantly greater than those for smaller breeds, and we have adjusted our pricing accordingly.

To familiarize yourself with our new pricing structure and to review our other fees and policies, please visit our website. If you have any questions or concerns, please do not hesitate to reach out to us via text or leave a message for a callback.

In an effort to maintain efficiency and fairness, we will be implementing stricter policies regarding appointment punctuality. Late arrivals of more than 15 minutes will incur a $15 late fee, and those who are more than 30 minutes late may have their appointment canceled with a no-show fee of $30 charged at their next appointment. We understand that unforeseen circumstances can arise, and we will do our best to accommodate late clients, but please be aware that pick-up times may be adjusted accordingly.

To streamline our appointment process, our system sends out reminders a day before your scheduled appointment. Please respond with a "Yes" to confirm, "No" to cancel, or text us to reschedule. Failure to respond by the end of the day may result in your appointment being canceled and given to another client. Repeat offenders may be required to prepay for their grooming appointments in full.

We appreciate your understanding and cooperation as we strive to provide the best possible service to you and your furry companions. Thank you for taking the time to read this update, and we look forward to continuing to serve you and your beloved pets.

- Orlena & the Bark & Co. Team