All 4 Paws and Claws Pet Resort 2223 Melba Highway, Dixons Creek, Victoria 3775

"Our dane cross loves coming here! The staff are really confident in handling large breeds. Recently our friends had their pup staying at the same time as ours, and the staff went above and beyond in making sure they had lots of playtime together. We're so glad we found All 4 Paws and Claws, we have such peace of mind when we're away!"

"First time to drop our dog off here for a few days holiday Staff were lovely and caring. Came back to pick her up and the dog was happy and healthy. Will be back again."

"Absolutely appalled with the level of 'care' we experienced after leaving our dog with this 'Resort' for 10 days. As you can see via the photos, our dog was returned to us severely underweight, having lost three kilograms during this period - something our vet is horrified with. As you can see from the photos, she is so skinny you can see her ribs and her spine - simply not good enough for the $550 we paid for this period of her stay. Additionally, she is lethargic, refuses to eat, and hasn't moved from her bed. Her personality has completely shifted. For reference, we have used All 4 Paws and Claws three times previous, and no such issue. But we are disgusted and truly horrified with the treatment of our beloved dog. Not good enough!"

"Our dog became severely ill whilst in their care, with a serious infection and pancreatitis. Our dog spent 5 nights in the 24 hour care vet and was on the verge of death. Despite noticing that our dog wasn’t eating on the Monday night, we were not notified that he was sick. It was only noticed by us when we picked him up on Tuesday… by then he was severely dehydrated. There was zero follow up from the staff about how our dog was and absolutely no care at all. When my husband contacted them via email we were sent a reply full of excuses, including that we should have updated them about our dogs condition ( sorry to not make that a priority when I was dealing with our almost dead dog) then indicated we can’t be upset about not being notified because the person who cleaned his cage on Tuesday and noticed he was completely immobile was a high school work experience student. The email was also full of complete lies of the conversation my husband had with the staff. We had made it very clear that our dog needed certain foods and yet he ended up having a pancreatitis attack (often caused by low quality or fatty food) or dog also had a severe infection and was healthy and fine when we dropped him to the kennel . We can only assume the virus was picked up from their kennels. So basically our dog was sick on Monday and they didn’t bother to give medical attention. Just sent in their work experience student.I have followed up myself to advise of the disappointment in their response as well as their lack of care and customer service and haven’t even received a reply. If you value your pets well-being and health avoid this place."

"An excellent place to leave your fer baby. They take dogs and cats. We've left our cat there over 4 times, and he comes back healthy and happy. 5 stars all the way."