Cenvet - Victoria 5 Business Park Drive, Lynbrook, Victoria 3975
About the Business
Welcome to Cenvet - Victoria, located at Lynbrook, Business Park Drive, 5. As an establishment that focuses on health, pharmacy, and veterinary care, we are a trusted institution in Australia.
Cenvet Australia is a renowned national animal-health and pet-products wholesaler, catering to the veterinary market and allied pet industries. With our extensive range of goods and services, we strive to meet the diverse needs of our customers.
At Cenvet Australia, we pride ourselves on our flat management structure, which promotes employee participation and transparency in our operations. This approach allows us to deliver the highest level of service to our valued customers.
With over 12,000 products on offer, we have a comprehensive selection to meet the demands of the veterinary industry. Our dedicated delivery network ensures express delivery, so you can receive your orders promptly.
We hold ourselves to elevated performance standards, ensuring precision rates that measure order accuracy. Our current target is to deliver the correct products and quantities 99.0% of the time. We are proud to share that our current rate stands at an impressive 99.97%, surpassing even our own demanding standards.
We understand the importance of fast delivery, which is why all metro orders received before 11am are delivered on the same day. For outer-metro orders placed before 3.30pm, we guarantee overnight delivery.
Our commitment to order fulfillment is unwavering. We strive to dispatch at least 90.0% of a customer's requirement each time they order. Currently, we are achieving a fulfillment rate of 92.0%, and with continuous improvements to our computer system, we aim to further enhance this rate.
As of 2020-12-23, these standards and services are maintained under the diligent guidance of Brendon Short.
Choose Cenvet - Victoria for all your animal-health and pet-product needs. Experience our exceptional service, extensive product range, and reliable delivery network. We are here to support the veterinary industry and allied pet industries with our expertise and dedication.
Location & Phone number
5 Business Park Drive, Lynbrook, Victoria 3975, Australia
Hours open
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Awesome"
"My business has been a customer for many years and they have always given fine service"
"I don't know this place I only drove past doing a plaster cornice delivery"
"Always helpful :) and lovely staff!"
"I have returned large bag of hills science diet with a credit note advice stapled to the bag at the ware house in Lynbrook, the bag was received by the lady at the ware house last Thursday . I have placed 2 seperate orders over last Friday and yesterday Monday -early morning - I showed up at Cenvet Ware house as usual to pick up the order but half of the order is done and the other half was not. I also saw the Hills science diet bag still setting on table without credit note stapled - spoke to ware house staffers, said that the wind pealed off the credit note - I have advised him that the bag is a return to the ware house which then he collected and took inside - I have called Cenvet customer service Tracey to advice that half of the order was not ready and the returned bag of food still on table since last Thursday- she said that she is coming down - I waited for 10 minutes but she did not show up - the ware house handed the order to me then I left. After almost half an hour Cenvet customer service Tracey calls me up to say where am I ? I said I waited but you did not show up as I have work to do so I had to leave ,she said that the book for order collections at the ware house was not signed - I said that there is no pen on the table or around the book for customers to use and sign - in a disgusting rude tone of language she replied by saying that I have to ring the main company door bell as of now and collect my orders - You know Tracey it’s the last time to order any thing from Cenvet - I have been with Cenvet for almost 8 years as a loyal customer but it seems that means nothing - very disgusting arrogant attitude."
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