Heffernans Fine Foods Market Square, County Mayo

"A great place to get a good hearty breakfast. Pleasant Staff and quick service."

"Saw day before, looked forward to it. Busy. Downstairs tables almost full, so asked if upstairs open. Told yes. Served our drinks upstairs, took our order of sandwiches. All good. Over twenty minutes later, drinks well spent, but no food. Obviously forgot we were there though staff members went past to the bar/storage area. Only stayed as one (diabetic) member of the party insisted. They went downstairs, then evidently the kitchen were told about our sandwiches for the first time. Whatever food was - all simple ingredients, no real prep necessary - well, if it was better than mediocre, it was ruined by bad service. (Personally, thought the veggie option was blah, paltry and, thus, overpriced.) Took ages to get anyone's attention to pay downstairs. No coordination. Could have left without paying. Said we had a bad experience. The one instance of "sorry" in their reply could have been replaced with the word "lemonade". The word was quickly followed with every excuse, *blaming us* for sitting upstairs - we asked if open, got drinks and gave order there, so no - then more excuses but no final apology. Pointed out how bad this was re customer service. (Blame negated the insincere, filler use of sorry.) She said we should have been given complimentary drinks, but then proceeded to give us absolutely nothing except a charge for the full order before I demanded the drink comp she alluded to. High price for bland food and to be treated like dirt. Completely unprofessional. Would not -- Could not recommend this place."

"Prices going up and portions getting smaller, food is lovely so it's a shame."

"I had a sausage sandwich with ketchup on white toast. It was better than I thought it would be. The girls in there are all business. A nice place to get a small bite and converse with friends."