The Gibson Hotel Point Square, County Dublin D01 X2P2

"Great location for us as we were attending a concert in the 3Arena. Room was clean and spacious. We were woken at 7.30am with loud bangs coming from above our room, not sure if there were building works happening but it seemed as though someone was literally hammering the ceiling above us. We were given no warning beforehand and it was a bit of scary disturbance to wake to as we had no idea what was going on. It continued on until we checked out as we left the room for breakfast and returned at 10.30am. Breakfast itself was pleasant and well organized however I can't say the same for all of the staff. The manager was really lovely and showed us to our table. But I asked a staff member for help regarding herbal teas, a young boy, and he looked at me as if I had annoyed him. He said he didn't know and stood looking at me before I asked, can you check for me please and he sulked off. His manager stopped him and asked and he said 'it's something about tea', before she brought me over a teapot which wasn't even what I had asked for. I understand that its completely trivial but I've never had anyone speak to me or look at me the way this staff member did. I left breakfast really upset. I can't fault the hotel for cleanliness, location or atmosphere but it just completely left a sour taste at the end of it."

"From the minute I checked in to checking out,everything was perfect. We had dinner in the bar and of course cocktails and it was beautiful.. The staff was so helpful and guided us on where we wanted to go,also very chatty..It was lovely to see staff talking to customers as well as just taking or dropping orders down. The room was beautiful and nice and warm, spotless clean.. The next morning we had breakfast was delicious. I certainly will be back."

"The hotel was nicely updated and modern. Had a room facing an inside courtyard with trees that gave it some atmosphere. Tho the hotel was right across from Arena 3, we didn't have noise issues from concerts. The room itself was similar to aloft hotel in the states---comfortable but modular furnishings. The reception staff was curt. Breakfast buffet was good. The hotel location was reasonable--easy walk or cab ride to most tourist locations in Dublin"

"We stayed in room 688, overall our stay was pleasant. The reason I marked 3/5 is because of the following Bedroom There were rips/ frays in the corner of the decorative cushions and the bedding smelt a bit funny, slightly burnt, like the sheets had been in the dryer too long. However the room was very clean and the bed was very comfortable. Dining We had dinner in the Hemi Bar before the concert and it was fine, a better variety of dishes would have been nice all that was available was a burger, sandwich, curry or a salad, it gave off the impression that there wasn't much thought or care put into the menu. The menu itself was just a sheet of paper and didn't have half as much on it as advertised on your website. We had 2 love potion cocktails, which were delicious. The first round were beautifully presented, however the second round, left much to be desired, they still tasted lovely but the foam at the top from the egg white was non existent, it came out chalky and cloudy, with little foam and looked unappealing. My husband said that the bar had gotten significantly busier and that was why, maybe don't put your poor bar staff under so much pressure and roster more people on when there's concerts. Staff For the most part the staff were pleasant to deal with, there were a few who weren't very friendly, it made us feel as though we were wasting their time by ordering dinner. Staff on reception though were a pleasure to deal with, they made us feel very welcome and were very helpful. We would stay again when we're attending a concert at the 3 Arena but I couldn't see ourselves staying here if we weren't attending a concert"

"Attended a conference at the Gibson hotel. Really lovely, modern, nice facilities. Wasn't difficult to get to and the area has really improved, with museums, the Liffey, concert venues nearby. Nice walk into the city centre. There was a cold buffet lunch which was very nice, fresh and tasty. As I wasn't staying I don't know what the rooms were like."