EZ Living Flagship Superstore Boucher Road Belfast BT12 6HR

"Love this shop! Trinkets galore amongst expensive furniture and all beautifully set out. There is a lift to the second floor. I could move in for Christmas lol! They really do know how to dress a bed - wonder could they come round to mine every day? Staff are great. They allow you to dander about in peace but say hello and make you feel welcome at the same time."

"We bought kitchen dining chairs here last year and went back again. Brilliant store - full of colour and loads of bespoke pieces to suit every room at your home. We meet Gareth C who was very welcoming and enjoyed the long walk around this massive store at Boucher as there is loads of lovey items to see. We found this striking piece of wall art - ideal for our teal coloured wall at home. If you want something different and good quality - give it a visit."

"Do not buy anything from this shop as the quality of their items is terrible. I bought 4 chairs (£139 each) and a round table (£600, now gone up to £699 in the 'sale'). One of the chairs had a chip off of it and the table had a large line down the middle from one end to the other. We advised EZ Living and got money off the chair and had a replacement table ordered. The new table came with another large line down the middle. The delivery drivers advised that they could see the line and to complain. I sent a picture of the table with the fault to customer service. I got a reply from them stating that they could not see the mark which was clearly seen. They advised a technician would be sent. The technician came and admitted that he could see a line on the table and that it was not normal for that to be there. He took pictures and advised that he would upload them as a report. I then got an email from customer service stating that the technician reported no issues with the table. This is very concerning as he had said the opposite to me. EZ Living then admitted that all of their tables would have this line going through them. Why would someone pay £699 for a table with a large visible line running through it? If I wanted a table with visual impairments, I would have got one from a budget shop. I was advised that I could get a full refund as apparently they could not meet my expectations with the item. I do not think my expectation of having a perfect table for £600 was unreasonable. I am very disappointed with the lack of quality from EZ Living items and would not recommend buying from them. They are happy to put their name to non perfect items and charge a premium price that is not worth it."

"Visited the Boucher rd store in Belfast. Great selection of modern sofas with competitive prices. Excellent help from Gareth C knowledgeable about the sofa we where considering checked stock for us, gave us ample time to decide even though we couldn’t decide on which sofa to choose. All round brilliant customer service."

"Beautiful store with some beautiful decor and furniture pieces. Such a shame no staff approached us in the 2 hours we spent inside this store mooching around. Customer service would have encouraged us to purchase for sure"