Argos West Belfast (Inside Sainsbury's) Belfast BT11 9AE

"Absolutely disappointed to have ordered a TV on 9th December, paid for delivery on 13th December, the status today 16th December shows it will be delivered on 13th December. Was able to speak to a customer service staff after loads of questions and checks and requested for refund which she agreed, but at the end of the day I haven't received any texts or mail for confirmation but luckily the status on the Argos website shows it will be delivered on 13th before 9pm."

"Paid for goods through click and collect. Arrived to be told that they were closed and there was nothing they could do as the machines were off. Very unhelpful. Machines all turned off before time advertised on their google page. Waste of time."

"Kieran McLaughlin Argos west Belfast andersonstown manager was called Cath hi i bought a dash cam off you today and asked for a memory card to suit it but when i returned home it wasnt a micro card but id already opened it thinking it was the card carrier,,, i returned to the store in andersonstown west belfast and explained this to the assistant but realizing he wasnt gonna help i asked to speak to the manager who was brushing the floor and was upset she was disdurbed her name was Cath,,,,she had an extremely condescending attitude, and refused a refund saying it was opened but i explained this was the card i was sold for the dash cam,,,,i would like to complain firstly about this girls attitude and would like a refund for first sd card i bought,, the training these people had was atrocious and was told id need to come back on monday to talk to someone else,,, kieran mclaughlin"

"Was in Argos inside Sainsburys West Belfast today for 3 separate transactions & returns. Great team working together to deliver excellent service. All of them looked younger than 25 - a great display of professional service from younger people who are often criticised and yet are the backbone of the country’s service industries. I want to particularly mention the assistant Joe who dealt with me for each of the transactions. Fantastic service and product knowledge and new exactly what he was doing. He’s an asset to your business."

"Whilst I understand what a challenging and stressful time this is for your staff ( being an essential worker myself) , I am very unhappy with the service given in store today. The staff were unwilling to give me the items I have paid for after a long wait in the queue because I didn't have my Argos card with me, despite me showing them my passport and even showing the card information from the App I have on my phone. The text message I received from Argos did not state I would need to bring it and neither did the signs that are on show while you wait in the queue. Given the pandemic I would have expected the staff members to be flexible with this process and not force me to make a extra trip, but the attitude of the staff members was the real problem. I was told by a senior member of the team that I could complain to customer services on the phone "but it wouldn't change anything". I can only describe their tone and body language as passive aggressive & when I returned to the store within the hour I saw the same staff members smirking at each other when they saw me in the queue again. Really poor"