Almondsbury Interchange Hotel 6 Gloucester Road, Almondsbury, Bristol BS32 4AA

"The staff really make you feel welcome and go out of their way to be helpful and kind. My stay was for 8 nights spread over 2 weeks and not once did I feel I was putting them out. The budget rooms are exactly that, so if you can, spend a bit more for the refurbished rooms, definitely worth it!!"

"Beautifully decorated and equipped hotel. Ample parking lovely reception flowing freely to dining and chill area. Small section for games in an alcove chess etc. Bar in dining area. Wall mounted TVs for those interested. Evening meal of spaghetti bolognese and garlic foccatta excellent. Bedroom for the night very tastefully adorned and well equipped coffee and tea making facilities beautiful shower room .hairdryer plenty of mirror space and comfy well turned out bed. Breakfast equally as good serve yourself fruit cereals croissants cooked breakfast juice and hot drinks. Staff and manager really friendly and always checking everything okay. Child friendly cant faulted it. Please call in if you're in Bristol anytime you wont be disappointed."

"The service from the staff of this hotel is appalling - rude and abrupt. I had to reschedule a prepaid stay due to covid, resulting in my meeting being cancelled (the reason for travel), I tried to rebook (which was initially accepted by the hotel) but accidentally clicked the wrong date - I’d like to mention the day of week, price and availability was the same as the original booking. When contacting them I received nothing short of rude messages in reply. Leaving me out of pocket and a room booked I don’t need. It’s a shame as it looks like a nice hotel and I’d be travelling to the are regularly and this would have been perfect but they won’t be getting my custom that’s for sure. No excuse not to be polite (regardless of terms/decisions on rebooking) when working in hospitality in my opinion."

"Nice clean hotel, well located, well sized rooms, with tea,coffee and even iron. Unfortunately, the air conditioning was not working properly and it was so hot in the room. Everyone was very nice and helpful, except for Shirley, one of receptionist. She seemed nice in the first instance, but passive aggressive when my husband tried to talk to her about the air conditioning. She kept saying she was not going to go on the roof to check the unit, but nobody asked her to !!!!!! She even raised her voice at him and kept interrupting him when trying to talk to her and in the end it was her who got upset!!!!"

"We chose this hotel mostly because it was near the clinic we needed to visit the next day and because it said on the website that it had air conditioning. As we were in a very hot August period, we definitely needed that. However, when we checked in, they failed to tell us that the A/C was installed but "not connected "!! As a result we struggled to sleep that night as the room was stifling. The bedroom was OK, but to note: no bedside lamps, just two main ceiling lights. The bathroom had recently been redone and was quite nice. Breakfast, "buffet all you can eat ", dried scrambled eggs, back bacon as tough as shoe leather, so not great..."