Mercure Bristol North the Grange Hotel Old Gloucester Road, Frampton Cotterell, Bristol BS36 1RP

"Tucked away in large private grounds, the hotel is a lovely old house. Unfortunately the long driveway is riddled with pot holes so care is needed especially if you arrive in the dark. The interior itself feels more geared towards corporate meetings and weddings with the public areas lacking character and a sense of 'cosiness'. This could easily be improved. Some of the furnishings are tired and need replacing or repairing. It's a shame because the potential is there to create a much warmer feel. Our room was clean and comfortable although again, the bathroom could use some attention to repair and update it. Breakfast was OK but items weren't replenished so if you came down to eat towards the end of service then you had what was left. At £17.95 a head, this doesn't feel adequate. We stayed a few nights and observed this to be the case each morning. Overall, my observation is that the staff are friendly and helpful but this hotel feels like it might be struggling financially. It's a real shame as it's a great building in a lovely location with real potential to be amazing!"

"I had a lovely Christmas meal here with the ladies from my choir. We opted for the three course Christmas dinner dance and I was thrilled to find I had a choice of gluten free options for every course. The staff were careful to answer my questions about each dish and were clearly well informed. We all enjoyed our meal and followed it up with lots of dancing. A great night all round."

"My fiance took me there for a short getaway following his very successful corporate event and Christmas party at this venue. Hotel itself is beautiful, surroundings unique and that all makes it magical especially now in the winter time. Room was not too modern but clean and nothing was missing and it had romantic feel. Despite cold weather room was toasty warm. We really enjoyed breakfast ( excellent selection of food) and had one dinner in which was excellent. Staff was kind and attentive. Overall I recommend."

"Pretty basic rooms but they were clean and comfortable. Restaurant not great standards for an evening meal but breakfast very good. Sadly woken up twice during the stay due to fire alarms going off for.no good reason in (we were told) the staff quarters which was an adjoining building. Quite remote in location, so a bit of a drive, but there's a fair bit of parking available and the setting is very nice. Staff all quite polite and friendly."

"We stayed overnight for a friend's wedding. Not far from home but thought it would be nice to stay over. The wedding was wonderfully organised with great staff. The wedding breakfast was lovely and the evening buffet really nice. Our room was beautiful it was clean large and welcoming. Comfy bed nice seating area. Wardrobe door was a bit wonky. Very nice breakfast although the bacon was a little dry. Would stay again and would recommend."