Spain Visa Application Centre Edinburgh 6 Dock Place, Leith, Edinburgh EH6 6LU

"Terrible service! And rude staff!!!! We were told in London that myself and my partner can go to Edinburgh to apply. We applied using to the premium service, and booked a hotel, only to get to the centre and were told that we cannot apply here and have to go back to London. Wasted money and time. Such a terrible service"

"Scam artists … don’t allow you to book an appointment then charge you the “premium rate” to get an appointment. Tell you to check the website a few times a day (which we have done for a month) to find out that slots for this month opened this morning and are now fully booked by mid-day …. Designed to part you with your money."

"They prey on desperate people who are trying to get a visa. You have to book your flights and complete your application before you can book an appointment. All the visa appointment slots are fully booked for months and then they offer you a service for £835 to collect the documents from your home!"

"Staff were friendly and quick. The waiting area is quite small compared to other centres I’ve been to and could benefit from a ticket system linked to your appointment time. I did note to one of the admin team that the online form should distinguish between the various kinds of Schengen visas as they have differing requirements and the current format asked for information that wasn’t required in my specific case. Overall, not a bad experience."

"Terrible service. Where do I even begin? First of all, no appointments available for months no prompt phone/email responses to guide you either. I was told that I could apply at the Edinburgh offices via email after over a week of waiting for a response. I had reached out to them as I'd been working in Middlesborough and therefore was falling under their catchment area. I attend to only be told by the workers that because I don't permanently reside in their catchment area, they cannot help me and that I need to go to the Manchester offices. But they didn't just stop there by wasting my time, money, and energy, nope they also lie to your face. The workers, one called Lucas, proceeded to lie to me by claiming that Manchester office is open on a Saturday, and that I should attend there on the Saturday. I questioned this as online their opening hours were Monday-Friday - he and his colleague reassured me multiple times. Thank god I had a relative nearby to Manchester offices, who confirmed that they have never operated on a Saturday. Disgusting, appalling and inconsiderate are the first words that come to mind when I think of their "service" - this visa application system is broken, and a disgrace to Spain!"