New Zealand Passport Office Wellington - Department of Internal Affairs 7 Waterloo Quay, Pipitea, Wellington 5010
About the Business
Welcome to the New Zealand Passport Office Wellington - Department of Internal Affairs! Located at 7 Waterloo Quay in the vibrant city of Wellington, our establishment serves as a local government office and a point of interest for those in need of passport services.
At our office, we strive to provide efficient and reliable passport services to our valued customers. We understand the importance of a passport in enabling you to explore the world and embark on exciting adventures. With this in mind, we aim to make the passport application process as smooth and hassle-free as possible.
Please note that for a standard passport application, it may take up to 5 weeks plus delivery time. However, if you require your passport urgently, you can apply for an urgent passport online. We are dedicated to accommodating your needs and ensuring that you receive your passport in a timely manner.
One of the unique features of our services is the ability to have your passport issued in your preferred name and gender. We believe in promoting inclusivity and respecting individual identities, and our team is committed to assisting you in this regard.
If you have already started a passport application and wish to return to it, simply log in to access and continue your saved application. We understand that life can be busy, and we want to make sure that you have the flexibility to complete your application at your own convenience.
Curious about the cost and processing time for obtaining a passport? Look no further! Our website provides comprehensive information on these aspects, ensuring transparency and clarity in our services. We want you to have a full understanding of what to expect during the application process.
In the unfortunate event that your passport is lost, stolen, or damaged, our office is here to assist you. We offer a seamless process to report and replace your passport, ensuring that you can regain your travel document as quickly as possible.
Come visit us at the New Zealand Passport Office Wellington - Department of Internal Affairs, conveniently located at 7 Waterloo Quay. Our dedicated team is ready to provide you with exceptional passport services, ensuring that you can embark on your travel adventures with ease.
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Location & Phone number
7 Waterloo Quay, Pipitea, Wellington, New Zealand
Reviews
"Went into Wellington passport office but was told can’t help with queries and need an access card to even reach customer service, so rang and been on hold for 43 minutes so far. Poor customer service. Shouldn’t be this hard"
"Useless. Always on hold! I'm doubt they're always experiencing high call numbers. Same goes for RealMe phone calls. Kid you not, spent 20 mins everyday trying to get a hold of a PERSON with no success either one (Passport Office/RealMe). I made sure to call different times everyday. Disappointed. I just need passport information so that I can proceed with my lost passport application. Feel like swearing man!!!"
"Still waiting for a confirmation email after 10 days and currently waiting in the queue on the phone for 2 hours and counting"
"I had an amazing experience this morning at the passport office. The lady who looked after us was FANTASTIC! Her name is Sue. Very friendly, very patient with my three little kids, she gave them paper and pencils to create and keep busy. She sorted our passports and helped me with other docs too. She saved my sanity and my day!!!"
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