Oaks Gold Coast Hotel 2801 Gold Coast Highway, Surfers Paradise, Queensland 4217

"The rooms are in desperate need of an update, no power points accept a three prong charger, good luck if you were hoping to charge by usb. Foxtel and furniture were better quality in the first room I had, but the doors the balcony wouldnt work. Restaurants are all closed except the crown. Just really disappointing all round. Receptions are so kind and over worked, to the point where I was struggling with my 6 work bags but no one could step away to help. It's a mess honestly, avoid."

"Absolutely fantastic stay at the Oaks for the event on the Weekend. I've stayed there before as a kid when it was Crown Towers.. rooms were the same as I remember and enjoyed my stay. They handled the craziness of the weekend quiet well and I commend that. Just wish there was a way to get discounted breakfast or breakfast included from Crowne."

"After being mucked about by another hotel I turned up without notice, in the afternoon, midweek at the hotel to enquire about a room. I am used to receiving mediocre service at hotel desks so I was very pleasantly surprised to engage in conversation with a young lady who was intelligent, articulate and seemed to know what my next question would be. Because my 4x4 did not fit in their underground carparking she went out of her way to assist me in sourcing alternative parking and could not have been more helpful. I got the cheapest room available and for a very reasonable price I got a clean, large, modern room with great views. By far the best value for money I've received on the GoldCoast and i will definitely be staying there again."

"Great value. Friendly and professional staff. The rooms are very clean and the beds are amazingly comfortable."