Botanik Kyneton

"Our group trip chosen this cocktail bar as our main choice for our post-lunch drinks. One of our group members booked the venue way in advance and having seen their drink lists, the group favorably agreed to go there. Our designated reserved table was on the far end of the balcony, we walked passed the well-decorated and well-stocked interior items that are for sale. That far end table doesn't have sufficient heating features for winter, one of the staff came to get our orders. This place has the potential to be the landmark of Kyenton, a must-visit place but it lacks the key factor: the what's+her-name woman who seemed to be in charge, or the owner, needs to take the fundamental hospitality & customer service training. For your own sake, for any future group booking you need to help her learn the acceptable way of informing the patrons (groups) some simple information i.eet one of the staff to get your order, not place an order straight to the bar. She has incredibly rude way of telling off some of our group members not to browse around their displayed items for sale inside. It comes down to how you communicate. Her harsh, cold, rude way of talking to some of us are simply unacceptable. They could have simply put this information on the booking confirmation so that we can simply give it a miss. Thankfully after our first drinks, we went to Kyneton hotel. Not only delicious early dinner, they also had great atmosphere, good drinks (mulled wine was so good!) And the owner introduced himself to us and made us feel welcomed!"

"Place has great potential, however, we were greeted - if you would call it that, by an obtrusive, indignant woman, who was not welcoming of our group of 20(which we booked for). Stuck us in the coldest part of the premises.The remaining staff did their best, she chastised members of our group for going to the bar and going inside. Hence, we left after one drink and went to the pub where we welcomed with open arms!"

"Nice place for a drink in relaxed surroundings. The walls are lined with wine bottles, any of which you can purchase and drink immediately. They also have a reasonable beer fridge with some local offerings. Didn't try the food but there were plenty of people that were eating and it looked very good."

"An upstairs gem… a bar with beauty and atmosphere plus a delightful balcony (covered with heating). A very special place to relax and enjoy the chill vibe."

"Wow. We’ve already visited two days in a row and will be back tonight and tomorrow. Everything about this bar and the store associated with it is divine. The woman who served us is a font of knowledge about the spirits. She was so generous and insightful. They are some of the best cocktails we’ve ever had. Sit inside or on the deck - you’ll feel incredibly indulgent. The only downside was the limited food menu, but I think a full kitchen would ruin the relaxed vibe of the place so I understand why they have set up as they have."