DOCASA 61 Lower Heidelberg Road, Ivanhoe, Victoria 3079

"As a coffee aficionado exploring cafes in Ivanhoe, I recently had the pleasure of visiting DOCASA, and I must say, it was an exceptional experience! From the moment I stepped into the cafe, I was captivated by its charming ambiance, delectable menu, and above all, the outstanding service provided by the young and helpful employee, Ollie. The cafe's location in Ivanhoe is perfect, offering a quiet and peaceful retreat from the bustling city life. The tasteful interior design with its comfortable seating and soft lighting created an inviting and cozy atmosphere that immediately put me at ease. Ollie's presence truly elevated the entire dining experience. Their warm and genuine greeting made me feel welcome right from the start. Despite being busy attending to other customers, Ollie managed to make each guest feel valued and appreciated, a testament to their excellent customer service skills. When I asked for recommendations from the menu, Ollie enthusiastically shared their personal favorites and explained the unique qualities of each dish and beverage. It was evident that they were not only well-informed but also passionate about the cafe's offerings, making me feel confident in my choices. I ordered a coffee, and it was expertly prepared, showcasing the barista's skill and attention to detail. The rich aroma and smooth flavor of the coffee were delightful, making it one of the best cups I've had in Ivanhoe. Throughout my visit, Ollie consistently checked on me, ensuring I had everything I needed without being intrusive. Their attentiveness and friendly demeanor created a relaxed and enjoyable atmosphere. Beyond their interactions with me, I observed Ollie engaging with other customers in the same courteous and helpful manner. It was evident that they were an asset to the cafe, leaving a positive impression on everyone they served. In conclusion, DOCASA in Ivanhoe is a hidden gem that offers not only delicious food and beverages but also outstanding customer service, thanks to the efforts of the young and attentive employee, Ollie. I can confidently give DOCASA a well-deserved 5-star rating for providing an unforgettable cafe experience. If you find yourself in Ivanhoe and in need of a place to unwind, I highly recommend visiting DOCASA, where you can savor delightful treats and enjoy Ollie's exceptional service."

"We arrived at 2 pm on Saturday, only to find that everything we wanted from the "the cabinet" section of the menu had run out. Reluctantly, we settled for the remaining option, the escargot, which turned out to be quite average. Furthermore, the coffee wasn't as hot as we had requested, and the service didn't meet our expectations. We had to ask for the menu before it was provided to us. However, on a positive note, there were plenty of vegetarian and gluten-free choices available and the interior design was beautiful."

"Back again to Docasa and as always, another 5 out of 5 star service. Firstly being open on a public holiday without any ridiculous surcharges was an absolute breath of fresh air. Followed up for some great coffee and match as well as truffle folded eggs to share with some delightfully crispy polenta chips. Definitely not the last time we will be here, and if you haven't been before, a definitely must visit for all coffee and food lovers"

"I recently visited DOCASA, and I was blown away by the quality of their food and service. The moment I walked in, I was warmly greeted by the staff, who made me feel right at home. The atmosphere was inviting, with a cozy yet modern interior that made for a comfortable dining experience. The food was simply outstanding. Every dish I tried was fresh, flavorful, and beautifully presented. The ingredients were clearly of high quality, and the attention to detail in each dish was evident. From the starters to the entrees, everything was delicious and satisfying. What truly stood out to me, though, was the exceptional service. The staff was attentive, friendly, and knowledgeable about the menu. They made excellent recommendations and ensured that my dining experience was top-notch. The team's professionalism and enthusiasm were remarkable and truly enhanced my visit. Overall, I highly recommend DOCASA for anyone looking for a great dining experience. The combination of delicious food and excellent service makes it a standout choice. I can't wait to visit again!"

"Buzzy little cafe with online booking and a delicious menu with a few vegetarian options. I had the exotic mushrooms on French toast with whipped goat's cheese. Chef's kiss! Delicious. Staff were friendly but unobtrusive. Recommended!"