Kmart Melbourne Cbd 236 Bourke Street, Melbourne, Victoria 3000

"Went there to return a bedding item and the lady behind the desk told me she couldn’t accept it as the quilt had been opened. I was a little shocked having someone telling me I’d done something I hadn’t and told her she was mistaken. She just went on and on refusing to accept the item saying that THE QUILT WAS NOT FOLDED AS THEY ARE FOLDED in the shop. I couldn’t believe what was happening in front of me. I asked her if she was insinuating I had opened the thing and was lying and she said “Not saying it was you but someone did”. Haha at this stage I couldn’t help but laugh in a kind of despair. “I bought this item this afternoon”, I said, “just a few hours ago. Got home and noticed we already had one at the flat we just rented. I will now pick up the same item from the store so you can compare if the folding is the same”. She did not say a word, looked down and started proceeding with the return. All finished, no word. I got out of the store with that feeling of having an argument with that gaslighter friend. Freaking terrible experience at this store."

"Not bad fun for window shopping, assorted stuff of all sorts. Good thing about this place is for one type of item, they have the budget price and quality up to the premium design and durability."

"Located in Bourke street in China Town. Located across 2 floors with a large collection of household items to choose from. Reasonable prices. The seasonal collection is good."

"I consider this 1 of 2 affordable department stores in the CBD (the other being BigW). Kmart is newer so it's got newer tech like the elevators that reduces speed if there's no one on it or the audible price check scanners and the newer self checkout machines. It's also wider in terms of space to browse and cleaner. Good variety of options. I'd recommend you scan your items at the price check scanners before you head to the check out area to avoid surprises - for example, there were 2 types of Christmas lighting ( > 20 boxes each) all placed under the same clearance banner for $1 but one type ended up being $4 instead, then there was also 2 types of kids shorts for clearance with 2 price tags on one item $5 and $2, suggesting it reduced from $12 to $5 to $2 (as in >20 of them all had both price tags on each item, so not just one accidentally done) however it scanned as $5 and staff said that meant you'd have to pay $5, so i put those back and got the tshirt and shorts bundle that was $6 instead. If you're using a gift card, stick to the machines on the right (the ones similar to those regularly found when grocery shopping, with the weighing scale right in front of the big scanners). The ones with the smaller scanners (including its hand held scanners) on the left side more often than not doesn't detect the barcodes."

"At first look this Kmart store looks very different from most other Kmart stores I’ve seen; having multiple storeys and their checkout near the exit. This is why it is laid out that way considering land is limited in the CBD. But then I am happy how much easier it is to find what I need with the type of layout this Kmart store uses compared to the suburban one. Maybe retails are meant to work good with multiple, smaller storeys rather than a single huge floor."