Box Hill Hospital
8 Arnold Street, Box Hill, Victoria 3128
About the Business
Welcome to Box Hill Hospital, located at 8 Arnold Street in Box Hill, Australia. Established in 1956, Box Hill Hospital is the largest acute hospital in the area, admitting over 48,000 patients annually. As a leading healthcare institution, we offer a comprehensive range of services including emergency care, general and specialist medicine, intensive care, mental health services for children, adolescents, and adults, maternity services, post-acute care programs, surgery, teaching, and research.
In light of the current Coronavirus (COVID-19) restrictions, we want to ensure the safety of our visitors and patients. Therefore, access to the hospital is limited to the main entrance at 8 Arnold Street or the Emergency Department entrance via Rogerson Road in the case of a medical emergency. All other access points are temporarily closed.
As a university teaching hospital, we are proud to be affiliated with Monash, La Trobe, and Deakin Universities. Our partnership with these prestigious institutions allows us to provide exceptional healthcare services while also contributing to medical education and research.
When it comes to specific departments and services, our Emergency Department entrance can be found via Rodgerson Road. All wards are located in Building A, with the entrance accessible from Arnold Street. Our Maternity Service, including antenatal ward, birthing suites, special care nursery, fetal monitoring, and specialist clinics, is located on Level 3 of Building A. Most Specialist Clinics (Outpatients) operate from Building B, with entry from Arnold Street.
At Box Hill Hospital, we strive to meet the diverse cultural and language needs of the communities we serve. Eastern Health, the organization overseeing the hospital, is committed to achieving equality in health status between Aboriginal and Torres Strait Islander peoples and non-indigenous Australians. We also aim to create an inclusive and child-safe environment that promotes the wellbeing and cultural safety of all individuals, including Aboriginal children and children with disabilities.
Thank you for choosing Box Hill Hospital for your healthcare needs. We are dedicated to providing high-quality care and ensuring the wellbeing of our patients and visitors. Please don't hesitate to contact us if you have any questions or require further assistance.
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Reviews
"My experience at Box Hill Hospital's emergency department was somewhat mixed. The lobby was crowded with patients, resulting in a lengthy wait to see a doctor. However, I must commend Dr. Ren for his exceptional professionalism and dedication. He treated every patient with kindness and fluently communicated in Mandarin. Despite working overtime due to my case, Dr. Ren meticulously devised and executed a timely medical plan for my chest pain. His unwavering commitment to patient care is truly commendable, and I am immensely grateful for his expertise and compassion."
"Was being treated by a nurse when they gave me the wrong medication in my drip. Waited 75 minutes to go to the toilet. Treated with no respect. Suffered a post op hemorrhage from my tonsillectomy and went in the ambulance to the ER here. Was told to wait and no one else was in the waiting room. Was then literally laughed at by a nurse and my feelings were not heard at all. I wasn’t taken seriously and didn’t receive treatment. The nurse had a “suck it up” attitude and I ended up going to Knox Private. I was seen within 3 minutes and rushed to surgery were I had my throat re cauterised as I was hemorrhaging rather badly and believe it wouldn’t have gotten to that if boxhill had of taken me seriously. I would sue but these companies have it all wrapped up super well. Disgusting. If u can’t afford private go to Angliss Public hospital they are amazing."
"My daughter attended Box Hill emergency section with a referral letter from her GP asking for assessment for suspected appendicitis waited some 3-4 hours, well aware of the triage system and that patients aren't seen in order of arrival checked in after a 4 hour mate Triage Nurse what you still here. I thought you had left. you don't look that unwell we then waited a bit longer, another hour and approached a different triage nurse she advised that my daughter wasn't on the waiting list she was reinstated on the list and we took our seats to wait again after another 2 hours and just over 7 hours of waiting and no public transport home we decided to call it quits we asked for the referral letter back however after a 10 minute wait the advised she couldn't find it no apology or suggestion of follow up basically tough luck it's not around Absolutely abysmal customer service The patients are Not enemies"
"Our baby was recently born at BoxHill hospital and must say some of the staff are overworked and as a result are rude. They openly say they do not have enough staff. The doctors and specialists were awesome but the receptionist lot need to improve their attitude and behavior in a huge way. We also had a follow up appointment with the pediatrician yesterday and just because we were 5 minutes late for the appointment because there was no parking available and we had to keep circling around and wait for a vacant spot to park, the woman who was at the counter of level 3 maternity ward was really aggressive and rude to us and kept saying you need to call us and inform if you are running late. Please hire some pleasant staff who actually care about patients."
"The Emergency department are absolutely brilliant. The triage staff are caring, sensitive, thorough, efficient, and totally professional. Nursing staff are knowledgeable, astute and caring. They work in an intense environment and have to deal with every kind of urgent, confronting and challenging issue, and they do it brilliantly. So impressive!"
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