My Furniture Store Sydney 19 Stoddart Road, Prospect, New South Wales 2148

"Absolutely appalling customer service and very dodgy business!!! I ordered a blanket box online and paid the full amount plus delivery. I waited a month, heard nothing and no order came. I finally rang them and they said that I needed to approve the sketch. I checked my email - no sketch had been sent. The person handling the call was extremely rude!! No apology, no desire to make sure this got sorted out and that I received my order. This person could not converse with you over the phone like a normal human being. Very strange the way they do business. I would recommend avoiding this company."

"This is a pathetic shop for purchase of any furniture, delivered defective queen bed to me. They will show some Chinese website to convince you to purchase than at delivery will not include anything, saying this is Aussie made , we don't provide those feature. Be careful with these fraud people. Not sure how they are in business."

"So disappointed because i just wasted my money. I bought a king size bed and mattress. King mattress is way to smaller than the bed. When i spoke to him he said your bed is wrong sized not the mattress. But he forgot that both bed and mattress I bought from him. When i told him it's you who sold both bed and mattress and as you said bed is wrong then you have to replace this bed or mattress whatever is wrong or refund the money because this is totally unfair with a customer who spent lot of money for this. He start yelling on me and was saying that either you keep it like that or he just refund me half of the total money that i paid to him. He was so rude eventhough he know that he sold me wrong sized stuff either bed or mattress. Guys please don't go to this furniture shop in prospect. He sell you rubbish stuff and there is no warranty or guarantee of his stuff. He would not replace or refund for faulty or wrong sized items too. Please don't waste your money by buying stuff from him."

"I ordered a 1830mm long blanket box online prior to looking at the reviews of 'My Furniture Store' and have to admit after reading the reviews, I was concerned. I needn’t have worried! Due to intermittent interstate travel and manufacture and delivery dates of 6 to 8 weeks, I inquired as to the date of expected delivery. Craig Mendel replied within a few hours advising delivery would be within 30 days. Within 30 days it was. I am very happy with the purchase! The solid wood box is beautifully finished and the colour is a great match to existing furniture and decor. The delivery man, Claude, was very courteous, the trolley wrapped in blankets, and the box placed in the specified spot (Groundlevel). It looks good! Thank you for the great service!"