Nando's Point Cook Town Centre

"Very nice Nandos in a very local shopping center. Lots of sofa seating tables and outdoor seating. Very good lighting inside the restaurant. Their grilled chicken is always the best. Especially their extra extra hot nandos sauce. They also have special dessert - Portuguese tarts. Staff are friendly. Price is average, and good quality of chicken. Plenty of parking and accessible by bus. Staff are friendly."

"Food was good. They really need working on custom service. The lady at the counter charged us more by mistake. Instead of giving us refunds she was keep suggesting to buy a sauce...I said no then the other manager/owner came to us then asked again if we need anything for the difference Instead of an apology. He said it has been refunded and gave us a receipt but i could not trust because we did not touch our card again for the refunds. When I asked the man he was pointing the "refund" word at the top of the receipt that i could not see? I felt that they were dodgy immediately. I wouldn't mind spending a little money if they were nice from the beginning. I was so worried if they gave us actual refunds after I came home. They did Thanks God. I am not sure if I want go back for another drama even if food was OK. All reviews seem quite sad..."

"Delivery drivers hover over everyone’s plates of food waiting to be brought out to customers Clearly no care from staff that these drivers are leaning over plates of food and talking to the staff or on their phones , watched a driver talk and saw spit flying Not only this but almost all the tables in this restaurant aren’t wiped down and there’s residue , rice and chips everywhere. Health safety where?"

"One of my favourite places.. Excellent service and very professional staff. Thank you for providing chips late at night for kids.. We really appreciate it!!"

"Where do I even begin? Firstly, walking in we couldn’t even find a clean table. I’m not over exaggerating when I say that every single table was piled up with dirty dishes from previous customers. I had to clean a table off for myself and my family and moved it to an adjacent table which was already stacked by other customer who had to do the same. Ordered online via the QR code which was simple. Although the food arrived rather quickly (within 15 mins) the chicken on our burgers was cold and they missed an item. Halfway through eating we still hadn’t received our missing food. I went up to the front ask where it was to be told by a waitress, with half a brain, that it should be ready soon. I went up again after our meals to get a refund and the incompetent manager changed me again for the item instead of refunding. Another 10 mins later and she still hadn’t figured out how to do a refund and then some and had to borrow money from a staff member to give me cash back. Food was average, service was terrible and the environment was disgusting. Honestly there are so many nice places around town centre. Avoid Nandos at all costs."