DoubleTree by Hilton Hotel Melbourne - Flinders Street

"Best hotel I have ever stayed in. Tidy room with beautiful views of the Flinders Street Station, good breakfast, great location and excellent staff that goes above and beyond. Bonus point: the warm signature cookie!! Highly recommend staying here. Will definitely be back when I am next in the area."

"Great location, just opposite of the flinders st railway station and middle of the Melbourne city where you can find a lots of local attractions and foodie places. Rooms & bathrooms are tidy and clean. Breakfast was good too! However, the rooms are quite smaller compared to other star hotels. And no view for normal rooms.if you want a view, have to book suite room with balcony. Recommend this more for business travellers and not really a great choice for a leisure/family travelers."

"It was friday night 14/7/2023, we wandered into DoubleTree hotel on the rumour that the hotel always has the unique cookie aroma, which is its signature way of greeting guests and distinguishing itself from numerous other hotels. When we entered, the cookie aroma was very nice and soothing, almost therapeutic. One of the staff member behind the bar greeted us and asked how could she be of service, we told her of our curiosity and queried about the cookie aroma and how it was made. She answered all of our questions and at the end she gave us 2 freshly made cookies so we could enjoy the aroma wherever we went. This is excellent customer service that went beyond any expectation. The lady was extremely friendly and enthusiastic in answering and encouraging further questions. She was attentive to us and never gave us the feeling that she was bothered by our presence and our questions, even though we were not staying guests. Thank you very much for your service and we are very grateful for your kindness and your knowledge."

"Our second visit and stay and its certainly proving to have been a good choice. Great location. Good rooms. Quiet at night. Excellent staff. Good bar and restaurant. What's not to like?"

"Had a great warm welcome from the reception team and even got a yummy warm cookie on arrival! The bar and restaurant staff were also very friendly and attentive with great memories. Room amenities were well equiped and very clean. After a hard working day I enjoyed sitting next to the warm fire and enjoying a few happy hour wines."