Oaks Melbourne on William Suites

"Nice apartment. Showing its age a little bit everything worked and suited us perfectly. Front desk couldn't be more helpful."

"Great experience. Easy check in. Helpful staff. Clean good size rooms. Great location near the market. Best value stay in Melbourne"

"Amazing staff, Special thanks goes out to Sachi and Andrew who looked after us during our stay. They both have been super helpful. We will definitely consider this hotel if we are visiting again. Thank you very much."

"I don’t usually write reviews but on this occasion I am. 1 star review and that’s GENEROUS. I am actually disgusted in this hotels staff and the state of the hotel itself. The staff that are hired are actually so rude, I was made to feel so uncomfortable by the guy with blonde hair. I couldn’t even ask a question without feeling judged, he even scrunched his face at me and put a thumbs up when I politely asked a question about check out time. The staff are not welcoming, have very poor social skills and can’t even be bothered to help with luggage. The hotel itself must be on top of a sewer, because as soon as you enter the lifts, it smells even worse than a rundown dirty toilet. The room I had smelt like off spoiled milk. Towels weren’t changed from previous guest, and mould all around the shower. For a hotel that claims to be 4 stars I honestly don’t even know how it managed to get one. Will never stay here again and I hope no one else has to experience this that’s why I am putting this out there for future guests."