Bishops Waltham Pet Services Southampton SO32 2PE

"Sam and Justin, who own Bishops Waltham Pet Services, used to walk our beautiful lurcher Scooby up until he sadly passed away in November 2021. In March 2022, we decided to bring a new lurcher into our family and Sam has been absolutely amazing in her support of us navigating our way through puppy parenting. Her one-to-one training sessions have been so informative and really useful. Sam is so good at teaching and explaining how to read your dog's body language and how they might be reacting to their new environment wherever the training session might be. The techniques she has taught us and continues to impart our way with every training session we have with her, not only serve to strengthen our confidence as puppy owners but also our relationship with our new furry boy. We have learned such a great deal from Sam. She is an incredible person who knows an awful lot about dogs and you can really tell that she cares about both you and your dog's confidence and relationship development. We highly recommend her (and Justin) both as a dog walking team but also for any puppy/dog training sessions you might need. We absolutely adore her (and her beautiful dog Crazy!)."

"We have been using Bishops Waltham Pet Services for 7yrs, first with my now 13yr old Westie for walks, daycare, and boarding, it is like home from home for her (only better). She absolutely loves Sam and Justin, but she also loves the company of the other dogs, and the stimulation she gets from this. Sam and Justin are very careful how and when they mix the dogs, they have thought carefully about their set up, ensuring there is space and time to play and romp for the puppies and quiet space and time for the oldies, each dogs needs are met…. In the last yr I have also used all of the above for my very lively 1yr old working cocker, they have been insanely good with her, and again managed to meet her needs, recently we were away for 3 weeks and I knew I didn’t have to worry, they even did routine vet visit for me!!! I have also used Sam for 121 training and her group training sessions, she is so patient and calm, and so knowledgeable, I have learnt so much from her, i really couldn’t speak more highly of her…."

"My wife and I bought our puppy in spring last year after having both wanted a dog all our lives. We did our homework and researched our breeds, but the reality of having a very energetic goldendoodle puppy to go with our six month old baby was very tough! We had used a puppy training book for the initial stages but decided we needed to employ professional help after Maribou started displaying initial signs of some territorial and possessive behaviours. We knew we wanted an IMDT accredited trainer and found Sam on their website. She was attentive and enthusiastic in our initial phone call consultation and we booked her for a session to see how we got on. I really can’t understate how much of a difference that first session made. Sam was able to answer all our questions, reassure us about how we were doing, give us simple instructions to follow and seemed to have Maribou under a spell! We booked another four sessions straight away. Each session was hugely valuable. We had a couple at our house when restrictions allowed and also had a few out and about on walks. Sam taught us and Maribou how to understand and manage her puppy behaviours, gave us bucketloads of encouragement and confidence and helped to transform Maribou from a real handful of a puppy into a massively loved member of our family. I really can’t recommend Sam enough, it’s no exaggeration to say that a few times my wife and I were at breaking point over the last year, Sam was always on hand and on one occasion called us immediately in an evening to help us with a situation when Maribou had snapped at my wife. If we could give Sam six stars we would, she has totally changed our life!"

"Disney - our labrador has been going to Sam for nearly 3 years since she was a puppy. We only need care one day a week, but she goes twice as she enjoys it so much. Disney can be quite nervous but she gets so excited every time our car gets close to their address. She really loves her time there and we know how much care and love that Sam and Justin give her in return. Her confidence has improved no end since she starting staying with Sam. It makes such a difference knowing she enjoys her time away when we are working. We also use them when we go away on holiday with full confidence that she is having at least as good at time as us. They regularly post pictures of the dogs and their walks so we can see what Disney has been up to. Can recommend them enough"

"Sam has been working with us and our Reactive Collie 'Sonny' who is 2 years old for the last month or so. After trying 2 trainers with we were starting to tear our hair out with Sonny's behaviors getting worse and not seeing any improvement. After ringing around a few trainers Bishops Waltham Pet Services were recommended through friends of friends who use their doggy day care. As soon as I spoke to Sam I knew she knew her stuff. Within a few moments of meeting Sonny Sam had the measure of him and started to work with him straight away. After two training walks my Wife was getting her confidence back with Sonny and he is responding really well to the techniques Sam has prescribed. Sams patience with Sonny and us is unsurpassed and couple that to her infectious enthusiasm you really cant go wrong. Thank you Sam."