The Groom Room Hedge End Tollbar Way, Southampton SO30 2UH
About the Business
Welcome to The Groom Room Hedge End, located in the Hedge End Retail Park in Southampton, United Kingdom. Our establishment is a pet store and a point of interest perfect for all pet lovers. We take pride in providing exceptional grooming services for dogs, cats, and even small animals.
Our experienced and skilled groomers are trained to cater to the specific grooming needs of your furry best friends. From haircuts and baths to nail trimming and ear cleaning, we offer a wide range of grooming services to keep your pets healthy, happy, and looking their best.
As a part of our commitment to pet care, we use only high-quality grooming products that are safe for your pets' skin and coat. Our store also features a selection of premium pet foods and accessories to ensure your pets have everything they need to thrive.
In addition to our exceptional grooming services, we also offer a welcoming and safe environment for pets and their owners. Our store is a space where pet lovers can connect, share stories, and access expert advice from our knowledgeable staff members.
At The Groom Room Hedge End, we strive to create a happy and healthy environment for all pets and their owners. So, whether your pet needs a grooming service or you are looking for a new toy or treat, come and visit our store, and we will be more than happy to assist you!
Photos
Location & Phone number
Hedge End Retail Park, Tollbar Way, Southampton SO30 2UH, United Kingdom
Hours open
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Closed
Reviews
"I am very upset and disgusted with the way l was treated my dog has been going there for a long time and he is an Old boy now and thay always say how good he is but recently thay cancelled a appointment that was made well in advance for n one few weeks later then had the audacity to ring me and say thay could not do Harvey emy more no apologies or reson l am absolutely disgusted as he is am old boy and l have to get someone else Not Happy"
"Thry are very friendly and very busy so need to get in quickly"
"Absolutely disgusting service. Waited 2 months for an appointment, was called to pay deposit while I was driving and asked them to call back. I never received a call back. Attended 5 mins early for my scheduled appointment time to find that they had cancelled without warning. Only thing they could offer is to reschedule in 2 months time. Have used the groom room in hedge end for many years and this will be my last time visiting here. Avoid at all cost"
"First visit today with our new puppy and booked well in advance. £40 for a full groom is what I booked. When we arrived the girl said it won't be a full groom it will be a eye trim and bottom trim only and paws this came to £22, then she had the cheek to say that its neglect if we don't get the hair cut soon. Booked us appointment for January which I have cancelled as its too far away. So basically we went in to our appointment and our dog looks no different for the price we paid. We paid the highest price available on the website and got hardly anything in return. Not happy and the girl was useless when challenged."
"We have 2 big dogs which I booked in. One for shampoo only and one for cut & blow dry. Becky did both. I have to say it has to be the best cut he has ever had. Although he is a gentle dog, he is a rescue and , I believe, was not used to being handled. Although staffing can be a bit hit and miss at this Pets at Home, my experience has been a very positive one and I will be returning. Hopefully, Becky will still be there as her grooming skills, in my opinion, are second to none."
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