Dial a Dog Wash - Personalised Mobile Dog Grooming, Basingstoke, Reading and surrounding areas 4 Hyde End Road, Spencers Wood, Reading RG7 1SA

"It took me 24h to digest what has happened. I would only “understand” if it was your first time grooming a dog. I wish I had read reviews before I contact the guy. He literally did the worst, most unacceptable, unprofessional, immature, almost childish cut to my 10 years old Yorkshire. Nobody ever did this to him before. 1. Dog left scared and crying when I touched him. 2. No 2 hairs are same length. 3. Back end and tail totally missed. 4. Paws not done at all. The dog had a hair pattern as he’s long hair breed. Was it that difficult to follow the pattern? Do you really have a license? Have you ever done it before? I have only now read previous comments and I’m thinking are we all crazy? Does 3.2 stars mean that you consider reviews? You even claimed that my 10 years old, 4kg Yorkshire terrier with no front teeth tried to bite you, probably wanting to explain what you did? Did you have lights on in this van? Were you able to see what you were doing? Please go get a training on grooming if you want to name yourself a groomer!"

"Can not believe the service this company gave my dogs. Rushed, is an understatement. Both dogs cleaned (if you call it that) in 10 minutes. Had to clean them myself after as they smelled and was still dirty. Would not recommend and wish I read the company reviews first."

"£65 for a quick wash and brush. Back end not touched at all. This guy couldnt be bothered and tried saying the dog was difficult when in fact he was just a bit scared by the experience. A professional groom would have known how to deal with it. Our usual groomer takes around 2 hours for £70. This guy finished in less than 20 minutes and the dog is still dirty and now wet as well!"

"Very disappointed, came in his van an hour early with no warning or apology, only took the dog for 30 minutes (previous groomers required over 2 hours) and suggested to ‘leave him long’ but then almost completely neglected to trim his face/legs/paws/nether regions and seemed to just run clippers over his body quickly then wash him. The whole reason we get a groomer is for these parts. Sadly I was busy and didn’t actually get to see the dog until after I’d paid the money and he’d left, or I would’ve said something. But I shouldn’t have had to. Won’t be recommending or using again. £40 for something I could’ve done with my own clippers in 5 mins All pictures are post groom"

"Thanks Matt for making Rubble look and smell gorgeous in time for Christmas. Another great job."