The Four Paws Pet Hotel Carterton OX18 2AA

"Really knowledgeable and caring owners. Great with all breeds. Relaxed and immaculately clean and tidy. My dog lives his holidays here."

"I have just spoken to the owner of this business and I have to say I am in shock and completely disgusted by his attitude!! I wish I had read the reviews before calling now!! I have a 2.5 yr old GS x Husky who has been going to kennels since he was 12mths old. Unfortunately due to the cost of fuel and my amazing kennels being quite a drive away I was looking for somewhere closer to home. This place is literally a 2 min drive away!! Straight away he told me, they would not take GS or Husky and ESPECIALLY a mix of the breeds!! Apparently they are too aggressive and try to guard the place!! From his experience?!?! Well I can assure you I have NEVER heard this from my current kennels!! This man is AWFUL and I would NOT recommend leaving your fur babies with him!!!"

"I arrived for a trial visit this week as requested on arrival I was told I was late I then parked and made my way to reception with my dog then I was asked if I had completed forms I had not so had to fill them in the car and I was asked to take my dog with me I returned with the forms no affection shown towards my dog I was ushered through to the kennels with my dog he was quickly put into a kennel all the while no interaction with him I actually thought I would then be shown all facilities but was not I was told to return two hours later to then be told my dog had been barking and whining the whole time and that he was upsetting the other dogs therefor he was rejected I have never encountered this hostility at an other kennel even if my 3yr old lab did bark its a strange place in more ways than one!!!! Save yourself the trouble there is a 5***** rated kennel on outskirts of Faringdon where you will receive a very warm welcome at anytime without appointment"

"After coming highly recommended by numerous people I was excited to come and have a look around and to arrange for my dog to stay there. After receiving a phone call, I was asked what breed of dog I had, to have them say "we don't accept any breed of shepherd as we have found them to be very guarding". Please note that the gentlemen said this was decided after an incident 8 years ago! Not even recently. Its horrible thay they decide this without actually meeting the dog. I am happy not to be sending my dog there after reading the reviews. No mention that they don't take certain breeds on the website. I am absolutely appalled."

"Our dogs are 13, 11 and 5 and, after using the same kennels all their lives, we had to make a change after that business closed. We found Four Paws as a fairly close alternative and the team initially asked that our boys went to them for a morning for a try out which we found very reassuring. They have now had several stays and we couldn’t be happier as they have all come home looking as happy and healthy as ever. The team are friendly and responsive and have been very helpful when one or more of the boys have been on some medication. The facilities are excellent and pricing is reasonable. Leaving your dogs in the care of someone new is always hard but we have felt fully confident that they have been in a professional and caring environment. Overall, we are delighted to have discovered Four Paws and know that we have a safe and reliable place where our boys will be looked after while we are away."