Pets Plus Arborfield, Reading RG2 9JY
About the Business
Welcome to Pets Plus, the premier pet store and establishment that is a must-visit point of interest in Arborfield Cross, Reading. Our location is conveniently situated in the Henry Street Garden Centre, making it easily accessible to pet lovers from all around the United Kingdom.
At Pets Plus, we specialize in providing the best in pet care for all kinds of animals. We understand that pets are much more than just animals, they are members of the family. That is why we have created an environment that fosters a warm and welcoming experience for both pets and their owners.
Our extensive inventory includes everything from toys and treats to food and accessories for dogs, cats, fish, birds, reptiles and small animals. Our knowledgeable and friendly staff are always available to help you find exactly what you need to keep your furry, feathered or scaled friend happy and healthy.
Not only do we provide top-quality products, but we also have a team of trained professionals available to offer expert advice on all aspects of pet care. From choosing the right diet plan to solving behavioural problems, we are always here to support pet owners through every step of their pet's life.
Pets Plus is more than just a store. We regularly host events and workshops to educate and inform pet owners about the latest care techniques and innovative products available in the market. Our aim is to create a community of pet owners who share their knowledge and experiences with one another.
Our commitment to providing excellent customer service and quality products has earned us a reputation as one of the most trusted pet stores in the area. We're proud to be a part of Arborfield Cross and look forward to continuing to serve our customers and their pets with the utmost care and respect. Come visit us today and experience the Pets Plus difference!
Photos
Location & Phone number
Henry Street Garden Centre, Arborfield, Arborfield Cross, Reading RG2 9JY, United Kingdom
Hours open
Monday:
09:30 - 17:30
Tuesday:
09:30 - 17:30
Wednesday:
09:30 - 17:30
Thursday:
09:30 - 17:30
Friday:
09:30 - 17:30
Saturday:
09:30 - 17:30
Sunday:
10:30 - 16:30
Reviews
"I purchased raw, frozen food that made my dog very unwell. Assuming that it just didn’t agree with her, I gave the remaining boxes to a friend. She defrosted a box and gave it to her dog who was violently ill for 24hrs. I went in on Sunday 27th Nov and was asked to explain it to the shop manager (?) who was so rude about it in front of other customers and my daughter. She didn’t even ask how the dogs were. I was disappointed considering my intentions were good and I was just concerned for other dogs. Very poor customer service. Edit: The manufacturer has since reached out to me for more info on the batch, so that’s very positive that they are looking in to it."
"Love Pets Plus all the Staff are friendly and Helpful. We went over to choose a hamster today for my daughter and the lady thats served us was lovely."
"Pretty good shop. They fitted a harness on my puppy and even accommodated the fact that he is still nervous around other dogs by fiting the harness in a separate room. Great selection of toys, natural chews and food. Reasonably priced as well. Definitely recommended."
"Had a trip to Pets Plus today to get my dog fitted with a new harness. The shop was very busy and the young lady fitting the harness was superb!! Despite dealing with a very difficult customer she fell over backwards to try and make all the dogs comfy and ensure a great fit!!! The staff are all so friendly and it's a lovely atmosphere where any questions can be asked and nothing is too much trouble!!! THANK YOU FOR FITTING FINLAY TODAY!!!"
"Awful customer service, I booked a harness fitting, staff drinking tea but eventually agree to serve. Slapped a harness on my dog, said go and walk around and started another customer. I had to queue to tell her the harness she hadn't bothered to check, didn't fit. She slapped another one on and said that fits, I asked her to check and she said it's fine, have your old one if you don't want this one and threw it at me then started another customer. I asked at the till to speak to a manager and unsurprisingly no one knew where a manager was. A manager did turn up and when I narrated my experience she apologised. I will not be shopping there again."
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