Premier Inn Southampton West Quay hotel Harbour Parade, Southampton SO15 1BA

"Really goof location, close to town. We had a perfect room, clean and very comfortable beds, very quick, easy check in, staff we're helpful and polite, I stayed here with children and everything was perfect, room was ready bang on 3pm. We will definitely be coming back! Can't recommend enough for families."

"We have stayed here more than 15 times pre-cruise as it has the closest location to all the many facilities of West Quay shopping centre and in turn all the entertainment of Southampton. It is great value as the taxi from the the set menu or if you want more choice their larger menu. You can easily upgrade the breakfast deals to include an evening meal at a discounted package price, which we chose to do, and it was good value. I won't quote a price as it might become outdated depending on when this review is read, but it is good value for the convenience of staying in the hotel on a cold, miserable night. The staff are welcoming and the rooms comfortable. If you want an early check-in or accessible facility, the staff will always try to accommodate your request if they are not too full. You will not find this hotel on the usual comparison sites but you can contact the website or hotel directly. It is always very good value for the price and very competitive depending on your preference"

"Great location for an overnight stay before a cruise! There is a Small grocery next door, shopping across the street, lots of restaurants. Close to the cruise ship port. Taxi to the port for two with luggage was 10P with tip. Breakfast was very good, and can be purchased when you book online. The employees are very helpful and cordial. Great overnight stay!"

"Even with 2 large ships in port, the staff here stumbled over themselves to take care of us. Our room was nice and the staff was wonderful. Unfortunately, we were not there long enough to check out the restaurant except for grabbing a quick cup of coffee while waiting for our cab. I would definitely stay here again."

"A standard Premier Inn. You know what you’re going to get, which is good. Check in was a nightmare. They have these self check in machines but it wouldn’t work for us. There was one member of staff helping people to manually check in and the queue to check in was huge. We had two tired children with us so this process could have been a lot smoother. Parking in the multi-storey next door is good. Shopping centre next door is incredible, 5*. We had stayed here in 2017 and our room had a really cool view of the sea and the cruise ships coming to port. This year, we were sad to see that another hotel had been built in the way and you can no longer see the sea from this Premier Inn."