Abbey Medical Practice Irthlingborough Road, Wellingborough NN8 1LT

"Cant fault this surgery, I've been with them many years and always had a lot of support, even as a teenager when my health anxiety was at sky high due to an undiagnosed condition, i was always treated with kindness and respect and signposted to the most suitable clinician, all this help finally meant i got an answer to my years of symptoms, which even though it means many years to come of these symptoms, the diagnosis has put my anxiety completely to rest knowing there's a reason for my symptoms, so thank you. The nurses and GP's are fantastic. But a special thank you to the lovely admin and reception team, i see many reviews stating they have spoken to someone or people in the team that are rude and i really really cant believe this. They go above and beyond, i work at a gp surgery myself out of wellingborough which means getting a face to face appointment is very difficult for me, they always manage to get me a telephone appointment to help with this issue, rarely will i have to call back and try again for an appointment, but if i do, i do, the public needs to understand the admin/reception team aren't withholding appointments, the NHS is under a lot of strain, and with this, appointments are limited, meaning once they are gone, they are gone, please understand this before you base your review solely on appointment availability, it isnt the surgerys fault, and certainly isnt the admin teams fault, treat them with kindness and respect and they will do all they can to help you. They are human. Anyway.. 5/5 stars from me, don't let any bad reviews dampen your spirits, you cant please everyone."

"UPDATE: You can see a doctor same day if you have a flu. With a cancer, you have to wait months! This place is becoming funeral directors. After the merge, this place been going dogs. I found out this morning, it has nearly reached the bottom. I'm almost speechless after talking to very rude member of staff this morning. The list of issues is longer. Reviews say it all propably. Shame doctor Khan must take part in all this. I feel sorry for you doctor."

"I went to see a Dr on the 28th December after misunderstanding a prior appointment on the 27th because I was having a mini stroke! I thought I was having sinus issues, I couldn't open my left eye fully or hear from my left ear, I had woken up on 27th December and my left arm was numb and my leg and I couldn't move, I thought it was a resul of the flu I was suffering with at the time, but was concerned about my eye and ear so booked the appointment after it didn't improve. To add the Dr I saw on the 28th hasnt updated my patient record when I checked on my file... she sent me away and said I had a virus, my father mum and other family are fuming, and are telling me to put in a complaint to the practice manager at the surgery and to book another appointment to get this put on record and are concerned it wasn't picked up. Have told me every time I suffer any symptoms to record and photograph from now on. I'm confused because whenever I have seen staff before I have been treated or advised, my children always treated and advised, I have never experienced to my knowledge this type of negligence before. And im lucky to have survived, apart from being off balance this week, and having tingling sensations in my arm hands and foot and feeling dizzy and faint (which I all put down to the virus I've had for 25 days prior) I'm not dead. My daughters love me and need me in their lives, my family love me."

"I was with Castlefields practice before thy merged. No problems. Since they merged I have tried to get three appointments to no avail. You either can’t get an answer or no return call or a long delay in returning the call. Am seriously considering changing to a different practice."

"This is a fantastic surgery, very friendly staff from the receptionists to the clinicians. The practice nurses and nurse practitioners are the best, angel walking on earth. Doctors are very thorough and knowledgeable, always repeat what the patients say to be absolutely sure they have heard correctly. Totally recommend to any new patients."