Coastway Vets, Brighton Freshfield Way, Brighton, Brighton and Hove, Brighton BN2 0DF

"If I could give 100 stars I would. My dog became seriously ill just before Christmas and required 5 days hospitalisation. The team worked 24/7 to stabilise him and give him the treatment he needed that meant we could finally bring him home on Christmas Day 2022, even training us on Christmas Day so that we could tube feed him through his neck whilst at home. Despite all of the interventions he required, when we went back for follow up appointments he was actually pleased to see the vet/nursing teams (this does not happen at our 'usual' vet practice as he hates going'). Then the when our insurers initially said they would not cover his illness, the team instantly offered their ongoing support which resulted in the insurance company changing their minds and promising to pay out for our claim. The whole team are amazing and they will be our new Vets of choice as a result of the fantastic service and support received. Thoroughly recommend."

"I had a wonderful experience at Coastway Vets. I would not hesitate to use them again! My cat received exemplary care and was treated with respect and kindness from the moment we arrived. My cat Pancake was hit by a car on Saturday. He was admitted to Coastway vets in the afternoon and stayed for five days. I was called twice, or more times, a day to update me on his condition and all of my questions were answered with patience and thought. I mainly worked with Miguel and I think he is a fantastic and kind vet. I also had a good experience with Tim, Christos and Jackie. The whole team seems great. Thanks to Coastway Pancake is on the mend and I have complete peace of mind. No question was too small to answer and I did not feel rushed in the appointments."

"Amazing exotics vets. I will only take my rabbits and guinea pigs there. They are thorough in check ups and always happy to answer any queries or questions. Even though I no longer live in Brighton, I am still more than happy to travel to them as they're the only vets I trust with my pets."

"Disgusting, manipulative, callous, money grabbers. Their concern is not for the welfare of your animal, but merely how much they can use your pets illness to manipulate you in order to extract as much cash as they can. Case 1 - seriously ill pet. Took far too long to correctly diagnose the problem, then when the seriousness was detected kept us hanging on with over optimistic reports creating false hope to keep us paying out just in case he pulled through. He did not. Case 2 - Consolation on second animal. With only the briefest of examinations suggested a course of test that would have potentially cost thousands. Pet now under the care of different vet who efficiently diagnosed and prescribed treatment with no tests. Pet now doing well. They are big for a reason, not because they are good vets, but because they are a ruthless money making machine."

"I can not thank the coastway team enough for their love and care of my Sphynk cat Dumplin this week who was very poorly. They cared and came up with a quick emergency care plan to diagnose his illness and tend to caring for his needs to ensure he was established. they where brillant in keeping us informed with regular calls from Pedro his vet. He was all showered with so much love and attention from Sarah who was brillant in caring for him and keeping me calm when I was so upset and beside myself. thank you team coastway I really can not thank you enough. X"