Boots Pharmacy Lawson Road, Norwich NR3 4LF
About the Business
Boots Pharmacy at The Magdalen Medical Practice is an established and trusted health institution located in the heart of Norwich, United Kingdom. As a pharmacy, we provide a range of prescription medicines, over-the-counter treatments and health products, all of which are available for purchase in-store or online.
Our team of friendly and experienced pharmacists are always on hand to offer professional advice and guidance on any health-related concerns or queries you may have. We pride ourselves on our commitment to customer care and strive to ensure that everyone who visits our pharmacy leaves feeling well-informed and satisfied with their experience.
As a point of interest, Boots Pharmacy is renowned for our high-quality products and our selection of brands which range from industry-leading healthcare manufacturers to exclusive Boots own-brand products. You can rely on us to stock a wide range of health-related products including skincare, haircare, vitamins, fragrances and much more.
Boots Pharmacy is also a convenient store located within the Magdalen Medical Practice. This means our customers can easily access our products before or after appointments with their doctor, making it easier for them to get the answers and medication they need at a single location.
Whether you're in need of prescription medication or simply looking for a reliable source of health related information and products, Boots Pharmacy at The Magdalen Medical Practice is the place to go in Norwich. Stop by our store today and experience our friendly staff, personalised service and the quality products you've come to know and trust.
Photos
Location & Phone number
The Magdalen Medical Practice, Lawson Rd, Norwich NR3 4LF, United Kingdom
Hours open
Monday:
08:15 - 18:30
Tuesday:
08:15 - 18:30
Wednesday:
08:15 - 18:30
Thursday:
08:15 - 18:30
Friday:
08:15 - 18:30
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews
"Staff are friendly and informative, they have despite anything, shown me respect, understanding and been an amazing support"
"I just spoke to some one at this pharmacy about my repeat prescription which was cancelled as I didn't pick it up last month, and was struck by the pleasant, professional and extremely helpful lady who dealt with my query and resolved it very quickly. If only all interactions with every service were like this!"
"Absolutely terrible customer service! Rude doesn’t even cut it! Avoid this pharmacy at all costs, my son went for a flu vaccine today with a voucher we apparently could only use to make payment online, I was contacted while he was there and I explained that there wasn’t an option to pay online but ok go ahead and do the vaccine and we will pay full price and contact head office to claim the voucher back….. once off the phone the lady went ballistic accusing me of abusing her etc etc!! Several customers heard her outburst and were flabbergasted! Tone it down love! If you are the face of a pharmacy, you need to learn customer service!! Training most definitely needed here!"
"Absolutely horrendous service! They never answer the phone. When you do arrive to pick up your prescription they’re closed! Or they don’t have the stock to fulfil prescriptions. So inconsistent! It’s a joke! Manager has zero customer service skills and despises if you query anything. They have a sign about showing the staff respect, but the managers behaviour is very contradicting of this sign. I only go to this pharmacy because its location within the surgery is convenient, however, the surgery is just as bad! Time for a change!"
"I have been at the Lawson Road GPs for most of my life, so naturally get assigned to pick up prescriptions from this place. It seems like a good idea that they send the prescription straight to the pharmacy, so they can get it ready. Except.....THEY NEVER DO THAT!!!! Every time, you go in, they take an eternity to find the script, then they have to go and find the medication. It's insane. Even when it's been there for a week. Just defeats the point."
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