Well Pharmacy 323 Aylsham Road, Norwich NR3 2AB

"My doctor prescribed me a medication with a specific brand as other brands make me serious unwell - I collected my medication from this pharmacy only to find I was given a non-generic medication therefore incorrect medication. I went to the pharmacy the next day to ask if they could give me the correct order only to have the pharmacist arrogantly telling me that it's exactly the same medication and then lie to me saying it didn't state brand on prescription which it did - After pointing out that it does have the brand on the prescription, I was then informed I was given the non-generic medication as they didn't have the correct brand that was on prescription in stock This is disgusting as I was given the wrong medication intentionally without any mention that they do not have the correct medication in stock. Also, the pharmacist argued with me telling me that they are exactly the same medication yet when I informed them the medication has different fillers inside to which the pharmacist agreed They went from saying it's exactly the same to lying to me to acknowledging their mistake but without a single apology to me I deserved an apology after their mistake also their arrogant behavior towards me also the delay and aggravation they caused me. I would avoid this pharmacy at all cost, unprofessional and quite frankly incompetent giving me the wrong medication."

"Just walked up to the pharmacy and it's closed. Nice one!!"

"I wish I could give less than one star. This is the worst pharmacy I have ever been to - constantly asking me to come back another day for my prescription and it always seems like the staff are in a flap. They make it SO difficult to stick to a routine of taking medication every day, simply because you can't pick it up when you need it. It's not an issue with the staff as they can only do what they can, but something seriously needs to be done from higher ups."

"What a joke of a chemist! No pharmacist yet again - rang complaints yet again, if I could give 0 stars I would but have to add one to put your review on here. I've told them as a company they should ensure to employ reliable and a regular one at that. I'm writing on behalf of my brother who have regular repeat prescriptions here and they cant even get them organized, this week he is told they're not ready and will be ready next week.Hes a vulnerable person and take what they say not questioning them as to why it isn't ready ect so this is why I'm writing and phoning on his behalf . God help anyone who needs heart medication!"

"Listen to me: avoid this pharmacy. You won't get your prescription. You will have the exact same problems as everyone else, as listed below. You won't be "one of the lucky ones". You can call them and they will NEVER answer, just like they never answer anyone else. Avoid. This. Pharmacy. They rarely have my gf's repeat prescription ready on time, even when sorted as far as 1 week in advance. It's not a complex prescription. This time she went without it for 4 days, and we only got it on the 3rd visit after being fobbed off on first 2 visits. She is not meant to have gaps in her prescription, she is borderline suicidal without it, not that this place cares. We're leaving this pharmacy for literally anywhere else"