Village Hotel Swansea Langdon Road, Swansea SA1 8QY

"Nice location near Irish Sea. Phenomenal leisure centre with superb spinning and body combat classes. The hotel bar a bit slow in serving but the food was a good quality and quantity."

"Convenient hotel for central Swansea, but disappointing rooms. The door was open when we arrived (never a great start) and went downhill from there. Plaster peeling away, basin sink didn’t drain, bed was two singles pushed together with a base that was too big, hooks hanging off door, the place needs some big updates. When we mentioned issues to reception we were told that the hotel is going to be refurbished in 2023. Shame because maintenance is an ongoing task, not a one off event. Great gym area and pool, but can’t recommend this hotel."

"The most disappointing experience I've had in a village hotel. I'll start this off by saying I've stayed in village hotels a few times in the past and never had an issue, I've stayed in this one once in 2019 and had a great time... Unfortunately i couldn't say the same this time. Nowhere on any booking emails did they state what time check in was, so I checked the website which said 3pm, so I arrived at 2:30 and asked if there was any chance of checking in a little early, I was told I'd have to pay extra as check in was 4pm? This is the latest check in I've ever seen anywhere, I overheard other customers who were surprised by the late check in times and they weren't told either. Due to this there was a lot of us just hanging around in the foyer waiting to check in for 1.5hrs. When we finally checked in, we had been given a wheelchair access room, which meant everything was very low down. The room looked sub-par, the bed wasn't made just pulled back. There was also a picture of stairs on the wall?? A little cruel to put in a wheelchair access room isn't it? The lift to that floor was also out of order; the room was on the second floor but the lift only stopped on 3 and above, good job I don't use a wheelchair eh? The breakfast the next morning was bland and boring. No hash browns either! I didn't feel like I could bring any of this up at the time because I'd only paid black Friday prices for the room, and felt that this would be brought up if I'd complained about anything. Honestly, I've never had a bad experience with village hotels in the past, they're usually my choice of hotel whenever I go away for a weekend. This experience has left a bad taste in my mouth and honestly feel like I had this bad experience just because I didn't pay full price."

"I did not score for the room as I did not stay. I was only calling in for a quick coffee. It was one of the biggest must I have seen with a good quality coffee. Very clean and tidy with a good atmosphere."

"The staff were lovely but the room was pretty bad for the price. Dirty and damaged walls, doors and even the bath. Read a lot of reviews complaining about used cups left in the room and had the same experience. Air con stopped working, got really hot in the room. Our TV however worked well. Bed was very comfy and pool was nice, but the jacuzzi was out of access. Also paid £3 for a small bottle of coke"