Relate NI 3 Glengall Street, Belfast BT12 5AB

"Very interesting and helpful experience!"

"Affable counsellor. However, the fifty minute session didn’t really move me forward in any particular direction, so all in all I’d say I left the meeting a little disappointed. Plus, I felt £55 was on the steep side, especially when money is tight."

"Nicest place I have worked for. Genuinely care about their staff and the work that they do!"

"First of, let me say my counselor was lovely. However I felt the sessions going in circles- we came to the realization that the service was not suitable to my needs- however this was never spoken to me so I continually paid for a service. Each week I would be given exercises to complete or asked specific questions for these to be re-asked in the following sessions, with no recollection I had already been given said questions/exercises. Additionally, couple counselling was part of the therapy- but there were at no point sessions to address what was said separately/to regroup on what we discussed- we did this ourselves independently- without guidance of a counselor. I was paying £50 for a hour long session- that was actually closer 25 mins in length, with my last session lasting 13 minutes! I would not recommend this service again."

"I was with a previous counselling agency and had around 6 sessions before my counsellor and I finally came to the agreement that the counselling they provided wasn’t what I needed to target the root problems from my past. So I was referred here instead. I had an amazing counsellor. Personable from the get-go. Down to earth so easy to get along with, relatable, and she was able to target the root causes within my first 2 sessions with her; amazing work. I had given up and thought no one could help me until this point. I felt comfortable enough to be completely open and brutally honest and as a result, I got the full benefit of counselling with Relate NI. I had 12 sessions in total - I wished I could have spent more time with my counsellor the lady was so good at what she does and the most important thing, she got me, and there was no judgement; everything 100% confidential, within guidelines of counselling as a practice, of course. I had tried and failed on MANY occasions to get the help I needed to noticeably improve my life and this is what I found with Relate NI. That they were relatable and the staff them employ are experts at what they do, whatever you need. Special shout out to Allannah (sorry) for her organising skills. Not once did I have to wait for the confirmation with zoom links, passwords etc. Bang on time, every Sunday, 3 days before my appointment for the entire 12 sessions I would have what I needed - very efficient communication, even on weekends due to Covid-19. And to those worrying about I have nothing but amazing things to say about this agency and don’t know why on earth it’s getting a 3.8 Google rating. Seems crazy to me given the magical work that was undertaken in my life within 11 sessions (missed one). I have absolutely no reservations recommending this service to anyone needing counselled; addiction, relationships, families, trauma etc. I’d love to give my thanks to my actual counsellor but I won’t mention her name but I want to say a HUGE thanks for how far you’ve helped me come and for the journey we took together. I was very fortunate and privileged to have such a good counsellor whom I gelled with instantly. Thanks for the bottom of my heart."