J & B Autos 6 Grove Avenue, Chilwell, Beeston, Nottingham NG9 4ED

"Taken my car here as recommended by a friend to have an issue i had sorted. I left it whilst I went away on holiday only for days later telling me it needed parts ordering which would be another week after I returned home despite saying i needed car for work. Finally picked up they told me it had been in a test run and was sorted (after adding other things and a whopping £611 later) . After driving about 10 miles the car overheated again and drained the coolant (exactly the same issue i originally took it in for. They said bring it back but we are busy. When i returned it they automatically knew what it was as said it would be another £137 just to look at another issue at this point i said i want my car back. They claim they had done the work i asked and that i would receive no money back. This company is the worst garage i have ever visited and will certainly not be coming back again. To add my partners car needed an oil change and these wanted £137 just for that. We found a place in Nottingham that only charged us £53. These are on the rob big time! This is a genuine complaint. After reading many reviews it seems any bad reviews they either reply saying its a fake review or they change their account to hide any bad reviews. Do not use this garage! This review is 100% genuine!"

"I have been going to J & B Autos for the past five years and have had numerous car troubles over the years! I cant fault their service over the time going out of their way to get me back on the roads every single time. I had an engine fault on the way to work and whilst panicking I rang them and they got me in straight away. Great service, reasonable prices and friendly staff who go above and beyond- best garage in the area!"

"I've used J&B Autos for years and cannot recommend them enough. Their work has always been exceptional and more than once they have gone out of their way to help me out. They maintain, service and MOT both my car and campervan. Thank you again for sorting out my car after its been sitting on the drive for the last 18 months. Tee."

"Having regularly used J and B autos for all my mot/ services, I have always been impressed with their friendliness, helpfulness and customer service. My exhaust started to fall off going to work this week, so in a panic and without an appointment, I popped in to see if the garage could help. Just assuming they could give me advice as it was 8am in the morning! The warm and friendly welcome and calmness from both reception staff was much needed! They both went out of their way to help me, even managed to check my car that morning (when I wasn’t expecting they could), let me know the issue within an hour. Bearing in mind, they were busy with their own pre booked appointments!l, had it sorted by lunch and then, as I was working late and could not collect, volunteered to DRIVE my car HOME so I could use it the next day! This was amazing. I can’t rate these guys highly. Having moved to Beeston, I didn’t know the area well so went by good reviews and am so glad I chose them even though it’s not the nearest garage to me Brilliant company and really appreciate them. Thank you!"

"I am suspicious of the bad reviews here. J&B are one of the nicest and best value car shops in Beeston. I have never known them to be anything other than professional, friendly and polite. My mum has used them for years. In all this time, we have never had a bad experience. They even used to come and collect the car because she lives close and has difficulty walking."